Edward Papasin
Manila
Summary
Versatile professional with a proven track record in enhancing customer payment processes at Neco Chemical Philippines. Expert in billing and collections, showcasing exceptional persuasion techniques and a commitment to achieving goals. Demonstrated leadership as a Foreman, ensuring project excellence and team efficiency. Skilled in both accounts receivable and fostering positive client relations.
Overview
2010
2010
years of professional experience
Work History
Airport Passenger Service Agent
Nambuko Peak Inc
Ninoy Aquino International Aiprot
05.2001
- Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.
- Managed gate assignments and updated flight information, keeping passengers well-informed of changes in a timely manner.
- Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
- Collaborated closely with team members to achieve excellence in overall airport operations.
Collections Agent
Neco Chemical Philippines
- Contacted customers to discuss payment schedules and set up or immediately process payments.
Messenger
Excite Teavel &Tours
- Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
- Contributed to team efforts by providing backup support during peak periods or staff shortages.
- Collected payments, signatures and new deliveries.
Data Encoder
Marjovic Trucking Services
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Maintained database by entering new and updated Type information.
Foreman
D’Great Freight Forwarders and Trucking Services
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Security Guard
Balikbayan Handicrafts
Makati City
01.2008 - 12.2009
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
Basic Seamanship Course - Seaman
Admiral Maritim Academy
Manila2000
Skills
- Billing and collections best practices
- Accounts receivable specialist
- Collections
- Goals and performance
- Credit and collections
- Persuasion techniques
- Sales experience
Timeline
Security Guard
Balikbayan Handicrafts
01.2008 - 12.2009
Airport Passenger Service Agent
Nambuko Peak Inc
05.2001
Collections Agent
Neco Chemical Philippines
Messenger
Excite Teavel &Tours
Data Encoder
Marjovic Trucking Services
Foreman
D’Great Freight Forwarders and Trucking Services
Basic Seamanship Course - Seaman
Admiral Maritim Academy