Eduardo Villamor Jr.
Summary
Project Management and Business Transformation expert offering over 15-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Senior Director, Transitions
Ubiquity Global Services Philippines, Inc.
08.2023 - 11.2023
- Lead the global transition team by setting clear goals and objectives for team members in accordance with the company's overall strategic goals
- Supported the Solutions Design team with RFP requirements for potential new customers/clients.
- Improved customer experiences to increase renewal rates, reduced churn and enhanced support services b more than 30%
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Prioritized and allocated valuable resources to meet strategic business targets.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Director, Transitions
Ubiquity Global Services Philippines, Inc.
08.2022 - 08.2023
- Oversees the execution of projects within a company or organization, ensuring that projects are completed on time, within budget, and to the satisfaction of stakeholders
- Managed on-shore projects while overseeing multiple locations to foster increased productivity.
- Establish the standardized the global Transition process, strategies and best-known practices
- Communicating project updates,progress and identifying and mitigating risk to relevant parties, including clients and stakeholders
- Foster collaborative and mutually supportive relationships with project leaders and senior stakeholders, assess cross-functional project team capability, provide coaching, training and support to enhance Ubiquity's project/program management capability, and improve collaborative development and project results
- Lead the Global transition team by setting clear goals and objectives for team members in accordance with the company's overall strategic goals
Director, Transition & Implementation
Transcom Worldwide BV ROHQ
10.2017 - 08.2022
- Helped define the PMO strategy and lead the design and implementation of a common project management methodology, standards and tools to drive and facilitate the successful delivery of projects
- Lead the improvement and execution of a PMO governance, reporting and review framework to provide a holistic view of all organizational project activity
- Identify and define the major strategic issues for the organization and integrate diverse stakeholder interests with the Government's broader agenda to inform the development and prioritization of project initiatives and to proactively understand and mitigate risks
- Define business strategies and organizational policies to enable the strategic coordination of multiple major projects and initiatives to improve efficiency and effectiveness of projects
- Foster collaborative and mutually supportive relationships with project leaders and senior stakeholders, assess cross-functional project team capability, provide coaching, training and support to enhance the Transcom's project/program management capability, and improve collaborative development and project results
- Project Managed include but not limited to: Transition projects for new logos, Transformation Projects that contributed, Organizational Structure rightsizing, Other Cost Saving Initiatives related to Security and Facilities, WFM Centralizations, Learning Management System Deployment, Process Audit Projects, Site Build-out and site migrations, System and platform implementation, BCP Implementation.
Education
Executive Education and Life Long Learning Center (EXCELL) - Management Development Program -
Asian Institute of Management
Paseo de Roxas, Makati City 07.2010 - 2011.05
AB Business Management Major in Human Resource Management - undefined
De La Salle College Of St. Benilde
Taft Ave., Manila 10.1997 - 2000.05
Skills
GB LEAN Six Sigma Certifiedundefined
Certification
PMI certification (on-going)
References
Available upon request.
Timeline
Senior Director, Transitions
Ubiquity Global Services Philippines, Inc.
08.2023 - 11.2023
Director, Transitions
Ubiquity Global Services Philippines, Inc.
08.2022 - 08.2023
Director, Transition & Implementation
Transcom Worldwide BV ROHQ
10.2017 - 08.2022
Executive Education and Life Long Learning Center (EXCELL) - Management Development Program -
Asian Institute of Management
07.2010 - 2011.05
AB Business Management Major in Human Resource Management - undefined
De La Salle College Of St. Benilde
10.1997 - 2000.05
PMI certification (on-going)
The Accidental Project Manager, Ateneo de Manila University
LEAN Six Sigma Certified
Management Empowerment Plan (MEP) In Action
Sykes Situational Leadership for Managers
Asian Institute of Management, Paseo de Roxas, Makati City - Executive Education and Life Long Learning Center (EXCELL) - Management Development Program
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