Edrian Doria
Barista
City Of Malolos
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Barista
Macao Imperial Milktea
City of Malolos
11.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista Shift Lead
The Coffee Bean and Tea Leaf
Quezon City
04.2019 - 12.2020
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Warehouse Assistant
T.H International Pte. Ltd.
Singapore
11.2013 - 11.2018
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Host
Applebee's Restaurant
Singapore
04.2012 - 10.2012
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted managers with quickly resolving service- and food-related issues.
Server
No Signboard Seafood Restaurant
Singapore`
10.2011 - 03.2012
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Kitchen Assistant
Bright Maritime Agency
N/A
07.2010 - 05.2011
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Education
Bachelor of Science - Industrial Technology- Major in Foods
Bulacan State University
City Of Malolos, Bulacan Philippines 06.2005 - 03.2009
High School Diploma -
Stella Orientis School
City Of Malolos, Bulacan 06.2000 - 03.2005
Skills
Food preparation and safety
undefinedTimeline
Barista
Macao Imperial Milktea
11.2021 - Current
Barista Shift Lead
The Coffee Bean and Tea Leaf
04.2019 - 12.2020
Warehouse Assistant
T.H International Pte. Ltd.
11.2013 - 11.2018
Host
Applebee's Restaurant
04.2012 - 10.2012
Server
No Signboard Seafood Restaurant
10.2011 - 03.2012
Kitchen Assistant
Bright Maritime Agency
07.2010 - 05.2011
Bachelor of Science - Industrial Technology- Major in Foods
Bulacan State University
06.2005 - 03.2009
High School Diploma -
Stella Orientis School
06.2000 - 03.2005
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