Edrian Agapay
Liaison Officer
BLOCK 43 LOT 135,ALTA TIERRA HOMES, GEN. MARIANO ALVAREZ
Summary
Dedicated professional with expertise in food safety and quality assurance. Recognized for developing staff training programs that elevate service quality and responsiveness, contributing to improved customer satisfaction.
Overview
17
17
years of professional experience
Work History
Fist Filipino Fasrfood
Liaison Officer
02.2019 - 04.2020
- Implemented quality control measures to enhance food presentation and service consistency.
- Ensured efficient operations by managing food preparation processes and inventory control.
- Trained and mentored new staff on food safety protocols and customer service standards.
Dencios Food Corp.
Liaison Officer
01.2003 - 11.2019
- Coordinated supply chain logistics, optimizing delivery schedules to maintain inventory levels and reduce delays.
- Implemented customer feedback mechanisms, improving product quality and responsiveness to market demands.
- Developed training programs for new staff, enhancing team performance and increasing service efficiency.
- Facilitated communication between departments to ensure smooth operational workflows and enhanced collaboration.
Education
High School Diploma -
Bukal National High School
Liliw,Laguna 04.2001 -
Associate of Applied Science -
Union College
Santa Cruz, Philippines 04.2001 -
Skills
Food safety protocols
Quality control measures
Inventory management
Food presentation
Customer service
Staff training
Operational workflows
Team performance enhancement
Timeline
Fist Filipino Fasrfood
Liaison Officer
02.2019 - 04.2020
Dencios Food Corp.
Liaison Officer
01.2003 - 11.2019
Associate of Applied Science -
Union College
04.2001 -
High School Diploma -
Bukal National High School
04.2001 -