Virtual Assistant
Upwork.com
10.2022 - 03.2023
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Ensured proper understanding of legal matters for non-English speaking clients through accurate court interpreting services.
- Facilitated effective communication between engineering teams by creating clear technical drawings using AutoCAD software.
- Achieved increased efficiency in project delivery by utilizing advanced software tools like AutoCAD, SketchUp, and Adobe Creative Suite for 2D drafting and rendering purposes.
