Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Edna Ballares

Edna Ballares

Puerto Princesa City

Summary

Over the past years of working and assisting in bank industry, it has been a fruitful and rewarding. There are lots of challenges and changes that helped me to fulfill my objectives and to become a person I thought I would be. I have acquired knowledge and skills about accounting, tellering and loans works. I also gained expertise about office works. With my experience, I can vouch that I can handle the job well done.

Overview

7
7
years of professional experience

Work History

Branch Accountant

First Consolidated Bank
04.2017 - 07.2021
  • Supported annual external audit processes by providing required documentation and responding promptly to auditor inquiries.
  • Improved inventory control procedures by conducting regular physical counts and reconciling results with accounting records.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Handled day-to-day accounting processes to drive financial accuracy.

Teller

Bank of Commerce
08.2021 - 12.2022
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.

New Accounts

Bank of Commerce
01.2023 - Current
  • Provided personalized service to customers, addressing their specific needs and concerns regarding new accounts or services.
  • Maintained detailed records of all transactions as required by bank policy, ensuring proper tracking and reporting capabilities were maintained over time.
  • Maintained up-to-date knowledge on bank products, services, and regulations to provide accurate information to clients.
  • Maintained customer records and updated account information.
  • Explained account terms and conditions to customers.
  • Activated new accounts and issued customer identification numbers.
  • Responded to customer inquiries regarding new accounts and account services.
  • Supported marketing efforts by participating in community events and promoting bank products and services.

Education

Bachelor Of Science In Business Administration - Management Accounting

Palawan State University
Puerto Princesa City, Palawan
04.2016

Associate In Technical Graphics - Computer Graphics

Bataan Peninsula State University
Balanga City, Bataan
04.2011

Skills

General ledger entry

Timeline

New Accounts

Bank of Commerce
01.2023 - Current

Teller

Bank of Commerce
08.2021 - 12.2022

Branch Accountant

First Consolidated Bank
04.2017 - 07.2021

Bachelor Of Science In Business Administration - Management Accounting

Palawan State University

Associate In Technical Graphics - Computer Graphics

Bataan Peninsula State University
Edna Ballares