Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Edna Ballares

Edna Ballares

Puerto Princesa City

Summary

Over the past years of working and assisting in bank industry, it has been a fruitful and rewarding. There are lots of challenges and changes that helped me to fulfill my objectives and to become a person I thought I would be. I have acquired knowledge and skills about accounting, tellering and loans works. I also gained expertise about office works. With my experience, I can vouch that I can handle the job well done.

Overview

7
7
years of professional experience

Work History

Branch Accountant

First Consolidated Bank
04.2017 - 07.2021
  • Supported annual external audit processes by providing required documentation and responding promptly to auditor inquiries.
  • Improved inventory control procedures by conducting regular physical counts and reconciling results with accounting records.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Handled day-to-day accounting processes to drive financial accuracy.

Teller

Bank of Commerce
08.2021 - 12.2022
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.

New Accounts

Bank of Commerce
01.2023 - Current
  • Provided personalized service to customers, addressing their specific needs and concerns regarding new accounts or services.
  • Maintained detailed records of all transactions as required by bank policy, ensuring proper tracking and reporting capabilities were maintained over time.
  • Maintained up-to-date knowledge on bank products, services, and regulations to provide accurate information to clients.
  • Maintained customer records and updated account information.
  • Explained account terms and conditions to customers.
  • Activated new accounts and issued customer identification numbers.
  • Responded to customer inquiries regarding new accounts and account services.
  • Supported marketing efforts by participating in community events and promoting bank products and services.

Education

Bachelor Of Science In Business Administration - Management Accounting

Palawan State University
Puerto Princesa City, Palawan
04.2016

Associate In Technical Graphics - Computer Graphics

Bataan Peninsula State University
Balanga City, Bataan
04.2011

Skills

General ledger entry

Funds reconciliation

Accounts receivable and payable

Internal controls implementation

Banking operations knowledge

Teamwork and Collaboration

Flexible and Adaptable

Active Listening

Critical Thinking

Timeline

New Accounts

Bank of Commerce
01.2023 - Current

Teller

Bank of Commerce
08.2021 - 12.2022

Branch Accountant

First Consolidated Bank
04.2017 - 07.2021

Bachelor Of Science In Business Administration - Management Accounting

Palawan State University

Associate In Technical Graphics - Computer Graphics

Bataan Peninsula State University
Edna Ballares