Edmar Umandal Crusit
Lipa City
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
15
15
years of professional experience
Work History
Operations Supervisor / Branch Management Team
SM Lifestyle Incorporated
12.2021 - Current
- On time uploading of screening schedules to catch higher market share.
- Engage on mall foot traffic generating activity that will boost Cinema sales.
- Efficient plotting of screening schedules to increase sales and meet target.
- Conducting twice a month competitor’s check across the area.
- Supervised daily operations to ensure adherence to quality standards and operational protocols.
- Implemented process improvements that enhanced efficiency and reduced delays in service delivery.
Assistant Restaurant Manager 1 / OIC
Grabit Foods Corporation
07.2020 - 12.2021
- Keeps abreast with competitor’s prices, product launches, and promotional activities.
- Assisted in managing daily operations, ensuring adherence to company standards and policies.
- Coordinated staff schedules and training programs to optimize team performance and service quality.
- Monitor achievements vs target; work out an action plans and its execution.
- Inventory Control
- Check the adequacy of inventory through perpetual/quarterly random inventory count to ensure that the standard level is available to projected sales and avoid over or under supplies stock.
- Coordination with suppliers in relation with technical know-how or product knowledge training.
Food Service Department Head
Kareila Management Corporation
04.2019 - 07.2019
- Ensure smooth operation and maximum productivity to achieve sales objectives of the department through accurate inventory control, adherence to merchandising standards, good personnel management and development.
- Developed and implemented strategic initiatives to optimize resource allocation and improve efficiency.
- Mentored staff in best practices, fostering a culture of continuous improvement within the department.
- Led cross-functional teams to streamline departmental operations and enhance performance.
Store Supervisor
Golden Bee Foods - Restaurant LLC
07.2018 - 01.2019
- Improve sales by planning, recommending and implementing sales strategies.
- Inventory Control
- Cycle count all negative stocks through analyzing the history of the item.
- Monitors stocks ageing and recommends strategies to minimize negative effect on margins (eg. Promotion on markdown items).
- Coordination with suppliers in relation with technical know-how or product knowledge training.
- Trained and mentored new staff, enhancing team performance and service quality.
- Supervised daily operations, ensuring compliance with health and safety regulations.
Restaurant Manager 2
Jollibee Foods Corp
03.2013 - 01.2018
- KRA (Key Results Area) Handled
- Dining Manager
- 2nd tc Manager
- C and S Manager
- EMDP/GY Manager
- Food Safety Manager
- Production Quality Understudy
Service Crew Member
Generation One Resources
04.2011 - 03.2013
- Trained new staff on service protocols and customer interaction techniques.
- Managed cash register operations, ensuring accurate transactions and balanced till at end of shifts.
- Collaborated with team members to streamline order processing and improve service efficiency.
- Addressed customer inquiries and concerns promptly to ensure satisfaction and loyalty.
Service/Production Crew
Jollibee Foods Corporation
10.2010 - 04.2011
- Production Controller (PC)
- Fryman
- Grillman
- Backup
- Soda/Dessert Person
- Drive thru Assembler
- Dining
- Welcome customers as they enter and thank them as they leave.
- Assist customers in locating what they are looking for.
- Ensures the cleanliness and orderliness of station through following the Monthly General Cleaning Schedule of the Store.
- Constant communication with the customers on promotional activities, assisting customer needs.
- Ensures smooth flow of operation by following PCS (Production Control System) Guide.
- Maintained cleanliness and organization of workstations to promote safety standards.
- Operated food preparation equipment to ensure efficient production processes.
Education
Bachelor of Science - Computer Science
Kolehiyo Ng Lungsod Ng LIPA
Lipa City, Batangas01.2012
Secondary - undefined
Lodlod National High School
Lipa City, Batangas01.2008
Primary - undefined
Lodlod, Elementary School
Lipa City, Batangas01.2004
Skills
- With 8 years of experience in fast food industry My stay in a fast food chain organization had honed my skills in managing people and resources, ability to deliver timely results and my effectiveness in dealing with all levels in and out of the organization Proficient in Microsoft Word and Excel, with basic knowledge in Power Point and can access with SAP (System Application Program)
- Excellent team-player, function well-under pressure deeply committed, eager to learn, honest, hardworking and with good moral character
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Safety oversight
References
Charmaine, Tena Algaba, Restaurant Manager, tena.charmaine@jollibee.com.ph, 09267893372, Grabit Foods Corporation, Sto. Tomas, Batangas
Training
- BOSH Training (40 - Hr Basic Occupational Safety and Health) February 22-26, 2021 Online Webinar
- Systematic Managerial Analysis September 2-4 2017 Jollibee Center Ortigas Dr. Ted Mendoza
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and integrity. Edmar U. Crusit Applicant’s Signature
Additional Basic Info
- SSS Number: 04-2306646-9
- Tin Number: 299-390-145-000
- Passport Number: P6270525B – Validity February 12, 2031
- Vaccine Certificate - 289163685 Pfizer / with Booster shot
Timeline
Operations Supervisor / Branch Management Team
SM Lifestyle Incorporated
12.2021 - Current
Assistant Restaurant Manager 1 / OIC
Grabit Foods Corporation
07.2020 - 12.2021
Food Service Department Head
Kareila Management Corporation
04.2019 - 07.2019
Store Supervisor
Golden Bee Foods - Restaurant LLC
07.2018 - 01.2019
Restaurant Manager 2
Jollibee Foods Corp
03.2013 - 01.2018
Service Crew Member
Generation One Resources
04.2011 - 03.2013
Service/Production Crew
Jollibee Foods Corporation
10.2010 - 04.2011
Secondary - undefined
Lodlod National High School
Primary - undefined
Lodlod, Elementary School
Bachelor of Science - Computer Science
Kolehiyo Ng Lungsod Ng LIPA
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