EDMAR SOLLESA
VA-SALES MARKETING
Infanta, Quezon,QUE
Summary
Dynamic Unit Manager at Card Inc, skilled in strategic portfolio oversight and effective team collaboration. Achieved increased revenue through successful contract negotiations and enhanced customer satisfaction by resolving disputes promptly. Proven expertise in budgeting and cash flow analysis, driving operational efficiency while fostering a motivated and engaged workforce. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
UNIT MANAGER
CARD INC
Batangas, Province Of Batangas, Philippines (Remote)
05.2016 - 01.2025
- Handled complaints from clients and immediately took steps for quick resolution and to prevent reoccurrence.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Science - Business Administration
NORTHERN QUEZON COLLEGE INC.,
Infanta, Quezon, Philippines 04.2001 -
Skills
Time Management & Organization
Advance Digital and Communication skills
Technical Proficiency
Social Media Marketing
Masterful Problem-Solving
Customer Engagement
Microsoft Office Proficiency
Basic Graphics Design
Adaptable Multitasking Skills
Data Entry Accuracy
Bookkeeping and Administrative Skills
Eagerness to Learn
Timeline
UNIT MANAGER
CARD INC
05.2016 - 01.2025
Bachelor of Science - Business Administration
NORTHERN QUEZON COLLEGE INC.,
04.2001 -