Edlyn Sao

Dynamic Inventory Control Analyst with a proven track record at POGO, enhancing inventory accuracy by over 30% through meticulous audits and quality control systems. Skilled in Microsoft Excel and material planning, with exceptional multitasking abilities honed in fast-paced environments. Demonstrates strong problem-solving and customer service skills, ensuring operational excellence and client satisfaction.

• Inventory Efficiency Improvements:Streamlined inventory management processes, contributing to better stock accuracy and reduced discrepancies.
  Successfully optimized stock levels, potentially reducing costs and preventing stockouts or overstock situations.
  
• Customer Satisfaction and Retention:Provided exceptional customer service, enhancing customer loyalty and satisfaction.
  Demonstrated skill in handling challenging situations, turning negative experiences into positive outcomes for both the customer and the business.
  
• Sales and Revenue Growth:Utilized upselling techniques to increase sales and contribute to revenue growth.
  Achieved consistent sales targets, showcasing a strong understanding of customer needs and effective communication skills.
  
• Operational Support and Troubleshooting:Developed reliable processes to troubleshoot POS and inventory software issues, minimizing downtime and ensuring a smooth workflow.
  Played a key role in maintaining operational efficiency by addressing issues quickly and training team members in basic troubleshooting steps.
  
• Team Collaboration and Leadership:Supported team success through clear communication, active collaboration, and an understanding of team dynamics.
  Demonstrated leadership in managing shifts, coordinating schedules, or stepping up to guide others when needed.