Overview
Work History
Education
Skills
Timeline
Generic

Ediryn Garcia

Talisay City

Overview

4
4
years of professional experience

Work History

Virtual Operation Assistant

HEQS Wholesale Group
01.2025 - 06.2025
  • Coordinated daily operational tasks to ensure smooth workflow and effective communication across departments.
  • Managed scheduling and calendar adjustments, optimizing time for executive leadership meetings.
  • Developed and maintained comprehensive filing systems to enhance document retrieval efficiency.
  • Prepared detailed reports and presentations, facilitating data-driven decision-making for management teams.

Prior Authorization Specialist

Valmar Surgical Supplies
06.2024 - 12.2024
  • Verifying members eligibility with their Insurance companies and seeking approval for the durable medical equipment that they need.

CSA

Optum Global Solutions
09.2022 - 09.2024
  • Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently. Consulted the pharmacist as needed to deliver safe, reliable advice on appropriate medical product use. Maintained thorough working knowledge of Standard Operating Procedures for compliant pharmacy services. Maintained excellent knowledge of medical products and treatments for informed, dependable customer care.

CSR

Sykes
09.2021 - 09.2022
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements. Processed refunds, exchanges and service requests for customers.

Education

Bachelor of Science - Computer Science

Pilar College
Zamboanga City, ZAS
01.2010

Skills

  • Dispute Management
  • Point of Sale (POS) System
  • Sales Driven
  • Complaint Management
  • Polite and Friendly Customer Service
  • Order Processing
  • Refund Processing
  • Shipping and Receiving
  • Call Centre Experience
  • Prior Authorization

Timeline

Virtual Operation Assistant

HEQS Wholesale Group
01.2025 - 06.2025

Prior Authorization Specialist

Valmar Surgical Supplies
06.2024 - 12.2024

CSA

Optum Global Solutions
09.2022 - 09.2024

CSR

Sykes
09.2021 - 09.2022

Bachelor of Science - Computer Science

Pilar College

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Ediryn Garcia