EDILLENE G. PILLEJERA
Gloria
Summary
Motivated professional experienced in project management and communication within fast-paced, collaborative environments. Facilitated program implementations and cultivated relationships with diverse stakeholders to drive impactful results. Focused on leveraging transferable skills to contribute to organizational growth and meaningful change.
Overview
3
3
years of professional experience
Work History
Program Officer
ECLOF Philippines Microfinance Inc.
09.2025 - 05.2026
- Evaluated loan applications and verified borrower information for accuracy and creditworthiness.
- Coordinated loan processing, ensuring complete documentation and compliance with microfinance policies.
- Monitored client accounts, supporting timely repayment and portfolio quality control.
- Assisted field operations, conducting client visits and resolving account-related concerns.
- Supported financial literacy activities, reinforcing client understanding of repayment responsibilities.
- Prepared routine reports on disbursement, collection, and branch performance for management review.
- Maintained accurate records in management information systems and updated program data regularly.
SAP Basis Administrator
Accenture INC
03.2023 - 12.2024
- Monitored SAP landscapes, resolved basis incidents, and maintained system availability across production and non-production environments.
- Managed transport requests, coordinated change windows, and validated deployment consistency across SAP modules.
- Performed user administration, role assignments, and authorization troubleshooting to support secure access controls.
- Executed system refreshes, client copies, and landscape validations for stable environment provisioning.
- Applied SAP kernel updates, support packs, and security notes to maintain platform reliability.
- Tuned system performance, analyzed logs, and resolved bottlenecks impacting response times.
- Supported backup, restore, and disaster recovery activities to strengthen system continuity.
- Collaborated with functional and infrastructure teams to troubleshoot Basis issues and improve operational consistency.
- Supported change management efforts by reviewing proposed changes, evaluating potential impact on systems, and providing recommendations accordingly.
- Collaborated with cross-functional teams to successfully complete complex SAP projects on time and within budget.
- Established proactive monitoring mechanisms that aided in early detection of bottlenecks thereby mitigating the impact on business operations.
- Maintained a secure environment for sensitive information through diligent monitoring of access logs and timely resolution of any unauthorized activity alerts.
- Reduced downtime and optimized system availability through proactive maintenance, upgrades, and patches.
- Managed critical incidents and resolved complex issues swiftly to minimize disruption to business operations.
- Enhanced system performance by implementing effective SAP Basis administration strategies and monitoring tools.
- Enabled prompt issue resolution through effective communication with end-users as well as other IT teams involved in the troubleshooting process.
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Polytechnic University of The Philippines - Bansud Branch
Bansud Branch10-2021
Skills
Knowledgeable in PHP, HTML, CSS
Work ethic
Self-sufficient
Computer Hardware and Software Troubleshooting
Detail orientation
Data Analysis
Deadline management
Independent work
Multitasking ability
Positive interpersonal skills
Technical support
Database Management
Accomplishments
- PUP Central Student Council Second Year Representative 2018-2019
- Southern Baptist Youth Fellowship President 2014-2018
- League of Christian Youth in Gloria Presidet 2014-2017
- United Christian Youth of Mindoro Core Leader 2011-present
- Pinamalayan Alliance of Christian Churches Project Information Officer Present
Timeline
Program Officer
ECLOF Philippines Microfinance Inc.
09.2025 - 05.2026
SAP Basis Administrator
Accenture INC
03.2023 - 12.2024
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Polytechnic University of The Philippines - Bansud Branch
Disclaimer
“I hereby certify that the above information is true and correct to the best of my knowledge and belief.” Edillene G. Pillejera Applicant
TRAINING AND SEMINARS ATTENDED
- SEO Training 2021: Complete SEO Course + WordPress SEO Yoast
- Udemy
- June 13, 2021
- Emerging Trends in Information Technology: Shopify Foundation
- Polytechnic University of the Philippines –Paranaque City Campus
- June 9, 2021
- Emerging Trends in Information Technology: Project Management in 2021
- June 29, 2021
- Go Back to Basic: The Etiquette of Office Professionals”
- June 16, 2021
- Google Search Engine Optimization and E-Commerce CMS Platforms
- Polytechnic University of the Philippines – Bansud Branch
- January 30, 2021
Volunteering work at mangyan tribes
I am a preacher and church leader at Anoling Christian Baptist Church, as well as a missionary serving among the Mangyan tribal communities. I am currently pursuing a Master of Divinity at Teleo University.
In addition to my ministry responsibilities, I serve as one of the core leaders of a province-wide Christian youth organization, where I help encourage and equip young people in their faith and service. I am also a musician and play several musical instruments. I am actively involved in our church’s music ministry as part of the worship team.