EDGARDO SAGUTIN JR.
Caloocan City, Metro Manila,00
Summary
Perceptive Senior Business Analyst with over ten years driving successful business processes for global companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SENIOR BUSINESS ANALYST
Oracle NetSuite Philippines
09.2020 - 10.2025
- Implemented program designed to boost operational efficiency, consistency, and compliance in alignment with organizational financial and tactical business goals.
- Developed, communicated, and trained teams on business practices and processes.
- Liaised with divisions including Finance, Contracts, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management to ensure accurate and timely transaction processing.
- Gathered, validated, rectified, and evaluated data to assess key performance indicators aligned with business objectives.
SENIOR PROJECT CONSULTANT
Oracle NetSuite Philippines
10.2015 - 08.2020
- Supervised and monitored implementation of tasks to ensure accurate execution and completion.
- Distributed responsibilities, defined timelines, and supervised team members to guarantee efficient team dynamics and successful collaborations.
- Secured timely completion of all PMO tasks, maintaining scope while achieving zero defects or rework.
- Managed team ticketing system (UTS). Ensured all tickets are assigned to appropriate resources and meet SLA.
- Managed communications across multiple verticals to enhance collaboration and efficiency. Reviewed and participated in continuous process improvement initiatives, technologies, and methodologies.
- Performed compliance assessments on projects across multiple verticals, ensuring regulatory alignment. Analyzed metrics reports to uncover critical issues affecting project outcomes. Collaborated with project managers to drive initiatives aimed at achieving complete improvement plans.
- Automated weekly and monthly project reports used for resource staffing, utilization and trainings.
- Created and maintained comprehensive process documents, templates and guidelines and manage Confluence content.
- Supported PMO team in enablement, development of trainings and methodology initiatives.
PMO ANALYST
IBM Philippines
07.2013 - 09.2015
- Performed team oversight, conduct trainings and knowledge transition to new resources.
- Created forecast reports to guarantee 100% allocation of resource hours to project
- Engaged in team and project-level discussions regarding new tasks, ongoing strategies, and completion of deliverables to ensure adherence to client SLA.
- Generated LOE (Level of Effort) for both Estimations and Contract level of projects.
- Responsible in handling project level issues, change request and descoping of LOEs.
- Generated Partner reports for ETS (Enterprise Testing Services) and Database Services to validate budget allocation. Conducted ad-hoc analyses and communicated findings to Project Managers and Leads as necessary.
- Established and sustained repository (Doc Share) of project templates for technical and management teams to enhance client support.
PCS ANALYST
Accenture Inc.
07.2010 - 07.2013
- Generated processes and tools for engagement to set-up and run project management offices.
- Constructed, implemented, and executed test scenarios and test scripts for MME initiatives.
- Documented defects and issues identified during testing. Collaborated with development team to clarify product requirements and design modifications.
- Provided data and metrics analysis, support action planning and track implementation plans.
- Facilitated risk and issue management support through tracking of risks and issues utilizing standard Project Management Tools or templates.
- Performed work plan management and control like creation and audit of work plans.
- Executed project financial tracking and expense reporting encompassing actual and forecast data
- Participated in PMO capability building, service delivery standardization and quality assurance activity as SME for service areas or specific tools (e.g. MS Excel, MME and Metrics Analysis).
Education
Bachelor of Science - Computer Science
Pamantasan Ng Cabuyao
Cabuyao, Province Of Laguna, Philippines04-2010
Leadership 113
Victory Caloocan
Caloocan City, Metro Manila, Philippines09-2024
Skills
- Data and analytics
- Quality assurance
- Operations and project Management
- Process mapping and enhancement
- Strong relationship management and organizational skills
- Creation and execution of test case scenarios and UAT
- Good verbal and written English communication skills to support client facing role
- Ability to effectively work with virtual teams in matrixed organization
- Can handle simple or complex situation and work under pressure
- Service oriented, client –focused and confident
- Ability to multi-task, prioritize and manage time effectively across number of projects
Certification
- Certified Microsoft Office Specialist - Accenture (July 2012)
- Lean Six Sigma Green Belt Certified - Oracle NetSuite (February 2020)
- NetSuite ERP Fundamentals Training - Oracle NetSuite (September 2023)
- NetSuite SuiteAnalytics Trainings - Oracle NetSuite (July 2024)
- Presenting Data Visually Training - Oracle NetSuite (August 2024)
- Certified Oracle Cloud Infrastructure 2025 AI Foundation Associate (1Z0-1122-25) - Oracle NetSuite (October 2025)
Timeline
SENIOR BUSINESS ANALYST
Oracle NetSuite Philippines
09.2020 - 10.2025
SENIOR PROJECT CONSULTANT
Oracle NetSuite Philippines
10.2015 - 08.2020
PMO ANALYST
IBM Philippines
07.2013 - 09.2015
PCS ANALYST
Accenture Inc.
07.2010 - 07.2013
Bachelor of Science - Computer Science
Pamantasan Ng Cabuyao
Leadership 113
Victory Caloocan