Edgar Allan Aaron Poe
Summary
To Secure a challenging position in a reputable organization to expand my learning's, knowledge, and skills. And to secure a responsible career opportunity to fully utilize my training and skills, while making significant contribution to the success of the company.
Overview
10
10
years of professional experience
Work History
Sales Agent Representative
Fusion
01.2026 - 07.2026
- Conducted product demonstrations to effectively communicate features and benefits to potential clients.
Tax Preparer
FiS
03.2020 - 02.2023
- Conducted thorough reviews of tax documents to ensure accuracy and compliance with regulations.
Customer Engagement Specialist
Optum Global Sulotion
03.2019 - 09.2019
- Engaged customers through effective communication to resolve inquiries and enhance satisfaction.
Fraud Analyst
Convergys
11.2017 - 01.2019
- Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
Sales Agent Representative
Teleperformance
01.2017 - 08.2017
- Assisted customers with inquiries, providing accurate product information and resolving issues efficiently.
Education
Bachelor of Science - Civil Engineering
Samar State University
Catbalogan City06.2024
Bachelor of Science - Marine Engineering
University of Cebu METC
Mambaling Cebu City04.2015
Skills
Sales presentations
Objection handling
Technical skills
Sales strategies
Cross-selling services
Upselling products
Customer service
Customer relationship building
Product and service knowledge
Complex Problem-solving
AutoCad
Google Earth
Timeline
Sales Agent Representative
Fusion
01.2026 - 07.2026
Tax Preparer
FiS
03.2020 - 02.2023
Customer Engagement Specialist
Optum Global Sulotion
03.2019 - 09.2019
Fraud Analyst
Convergys
11.2017 - 01.2019
Sales Agent Representative
Teleperformance
01.2017 - 08.2017
Bachelor of Science - Civil Engineering
Samar State University
Bachelor of Science - Marine Engineering
University of Cebu METC