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EDEN ROSE S. ENOPIA
Quezon City
Work Preference
Desired Job Title
Lead Generation SpecialistLead Generation ManagerWork Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefitsFlexible work hoursCareer advancementSummary
Lead Generation and Sales Research Specialist with 4+ years of experience in prospect research, lead generation, sales intelligence, data validation, and sales team support. Proficient in a range of sales intelligence, prospecting, research, and CRM platforms, with a strong track record of meeting performance targets, maintaining data accuracy, and collaborating effectively with cross-functional teams. Adaptable, detail-oriented, and committed to delivering high-quality results in fast-paced environments.
Overview
15
15
years of professional experience
Work History
FINANCIAL ADVISOR
Pru Life UK
Makati, Metro Manila
02.2019 - 05.2021
- Conducted client needs analysis to understand financial goals and recommend appropriate solutions.
- Built and maintained professional relationships with prospective and existing clients.
- Generated leads through prospecting, referrals, and client networking.
- Presented financial solutions clearly and professionally to prospective clients.
- Managed follow-ups and maintained accurate client records.
- Part-time
CUSTOMER ADVISOR
Concentrix
Quezon City, Metro Manila
01.2015 - 05.2021
- Account: Lloyds Bank
- Supported multiple lines of business and processes, adapting to varied banking operations and customer requirements.
- Handled customer inquiries and processed disputes related to debit card transactions in accordance with established procedures.
- Processed Will and Probate requests, ensuring cases were handled accurately and efficiently.
- Processed changes of address and updated customer information for bank accounts.
- Assisted with customer fund transfer requests while following established banking processes and controls.
PRODUCTION ASSISTANT NEWS & PUBLIC AFFAIRS
GMA Network
Quezon City, Metro Manila
04.2011 - 09.2012
- Coordinated the timely delivery of final scripts to the control room, director, technical staff, and studio hosts.
- Monitored script development and revisions throughout the production process.
- Distributed updated scripts to the appropriate production and editorial teams.
- Worked closely with directors, production staff, hosts, and editors to support smooth program execution.
- Maintained accuracy and timeliness while working under tight broadcast deadlines.
VIDEO & PROGRAM RESEARCHER NEWS & PUBLIC AFFAIRS
GMA Network
Quezon City, Metro Manila
04.2011 - 09.2012
- Programs/Projects: State of the Nation Address with Jessica Soho, Unang Hirit, Wish Ko Lang
- Conducted research for news, documentary, and television segments.
- Sourced relevant video footage and supporting materials for news and program requirements.
- Assisted edit supervisors and editors by providing research materials and video references.
- Supported field production and editorial planning activities.
- Researched and verified information to support accurate and timely program content.
ACCOUNT DEVELOPMENT SPECIALIST
Reed Elsevier Shared Services
Quezon City, Metro Manila
08.2022 - 07.2026
- Conducted lead generation and prospect research to support sales initiatives and business development activities.
- Cross-referenced and validated information from various databases and online sources to ensure the accuracy, relevance, and quality of lead data.
- Identified and assessed prospects based on specific title, company, industry, and account requirements.
- Prepared structured lead lists, reports, and data files for delivery to sales representatives and business development teams.
- Maintained high standards of data accuracy while working with large volumes of prospect and account information.
- Utilized multiple sales intelligence, prospecting, and research platforms to improve lead discovery and data completeness.
- Worked closely with internal stakeholders to understand research requirements and deliver results aligned with sales objectives.
- Tools & Platforms: Sales Navigator, ZoomInfo, LexisNexis, Apollo, SignalHire, RocketReach, CRM platforms
FRAUD & CLAIMS ASSOCIATE
Wells Fargo
Taguig, Metro Manila
06.2021 - 08.2022
- Handled customer inquiries and processed disputes related to debit card transactions in accordance with established procedures.
- Investigated fraud-related claims by reviewing account information, transaction details, and supporting documentation.
- Conducted detailed reviews of information to identify discrepancies, inconsistencies, and potential fraudulent activity.
- Managed sensitive information while adhering to confidentiality and internal procedures.
ESL TUTOR
51talk
Pasig, Metro Manila
11.2014 - 01.2015
- Conducted one-on-one online English classes for Chinese students.
- Adapted teaching approaches to accommodate different learning styles and proficiency levels.
- Built positive relationships with students through clear communication and engaging instruction.
- Home-based
TALENT DEVELOPMENT COORDINATOR
GMA Network
Quezon City, Metro Manila
10.2012 - 09.2014
- Coordinated training and development activities for on-air talents and artists.
- Assisted in planning and coordinating artist schedules, training sessions, and promotional activities.
- Communicated with internal teams and external stakeholders to ensure smooth execution of activities.
- Maintained schedules, records, and other administrative documentation.
- Supported the overall development and professional activities of talents under the artist center.
Education
BACHELOR OF ARTS - MASS COMMUNICATION
04-2011
Skills
- Strong written and verbal communication
- Excellent research and information-gathering skills
- Team-oriented with strong work ethic
- Adaptable to new tools, processes, and technologies
Accomplishments
- Spearheaded the onboarding portal for new-hire training programs, helping centralize and organize training resources for new employees.
- Recognized as a Top Performer for Q2 2023.
- Consistently recognized as a monthly performer for meeting or exceeding performance expectations.
- Successfully supported sales teams through accurate and timely lead generation, prospect research, and data delivery.
Timeline
ACCOUNT DEVELOPMENT SPECIALIST - Reed Elsevier Shared Services
08.2022 - 07.2026
FRAUD & CLAIMS ASSOCIATE - Wells Fargo
06.2021 - 08.2022
FINANCIAL ADVISOR - Pru Life UK
02.2019 - 05.2021
CUSTOMER ADVISOR - Concentrix
01.2015 - 05.2021
ESL TUTOR - 51talk
11.2014 - 01.2015
TALENT DEVELOPMENT COORDINATOR - GMA Network
10.2012 - 09.2014
PRODUCTION ASSISTANT NEWS & PUBLIC AFFAIRS - GMA Network
04.2011 - 09.2012
VIDEO & PROGRAM RESEARCHER NEWS & PUBLIC AFFAIRS - GMA Network
04.2011 - 09.2012
Far Eastern University - BACHELOR OF ARTS, MASS COMMUNICATION