EDEN D. ANCHETA
Business Virtual Assistant Human Resources & Administrative Specialist
Bacolod City
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering more than 4 years of experience providing quality administrative support to clients.
Overview
5
5
years of professional experience
Work History
Business Virtual Assistant / HR Specialist/Admin/Finance Staff
Innovations HTC
Bacolod
07.2021 - 04.2026
- Provided executive-level support to international clients, including HR onboarding, payroll, and compliance.
- Coordinated board communications, synthesized feedback into actionable steps, and prepared concise board briefs as the Board Liaison.
- Managed operational planning, financial spreadsheets, and expense categorization using QuickBooks Online and Rippling Spend and Payroll Platform.
- Delivered crisis management and morale-building strategies during financial constraints.
- US-based client
- Set up virtual Zoom meetings, invited guests and disseminated agenda for Board of Directors and Leadership
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Researched topics and events to support supervisor's work agenda and projects.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Fostered positive work environment by facilitating effective communication channels between remote and onsite teams.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
- Ensured the integrity of fixed asset records through regular reconciliations and timely updates for additions or disposals.
Resort Manager
Palmas del Mar
Bacolod
03.2022 - 12.2024
- Directed full operations of resort-hotel, including budgeting, staffing, and guest services.
- Developed company objectives, strategies, and KPIs across departments.
- Implemented systems improvements, cost-saving measures, and resource generation activities.
- Maintained highest standards of professionalism and guest satisfaction.
Education
Bachelor of Science - Medical Technology
Manila Central University
Manila04-1993
Skills
Executive Virtual Assistance & HR Processes (US-based clients)
Sales & Marketing Strategy Development
Financial Reporting & Budget Preparation
GSuite, Google Workspace
MS Office, Microsoft Teams
QuickBooks online
Rippling Payroll System
Trainings & Seminars
- Proactive Customer Service – Guthrie Jensen Consultancy
- English Skills Training – TeleDevelopment
- Event Management – COOP Nattco (Resource Speaker)
- Sales Management – Guthrie Jensen
- Tour Guiding Seminar Licensing Program – Dept. of Tourism
Professional Experience
12-2006
Timeline
Resort Manager
Palmas del Mar
03.2022 - 12.2024
Business Virtual Assistant / HR Specialist/Admin/Finance Staff
Innovations HTC
07.2021 - 04.2026
Bachelor of Science - Medical Technology
Manila Central University