Installing Operating System such as Windows Server, Windows 10 and Windows 7
EDELITO JR. PLEÑOS
BACHELOR IN ELEMENTARY EDUCATION
PAGADIAN,PHILIPPINES
Summary
Self-motivated Computer Technician with background in email account and connectivity set up for large organizations. Determined employee with over a years of system upgrade and network component installation experience. Highly knowledgeable in demonstrating software features to employees. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications. Bilingual individual with the ability to configure computers quickly and effectively. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technology issues. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
3
3
Certifications
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Computer System Operations Technician
PUTING MANOK CORPORATION
PAGADIAN , PHILIPPINES
12.2020 - Current
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Helped streamline repair processes and update procedures for support action consistency.
- Configured hardware, devices and software to set up work stations for employees.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Setup, installed and configured computers in various business locations to support operations and reporting.
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
- Supported training departments and schools by accurately fixing hardware and software issues affecting computers and language labs.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored systems in operation and input commands to troubleshoot areas such as software and Hardware.
CCTV Installer
PUTING MANOK CORPORATION
PAGADIAN, PHILIPPINES
08.2020 - Current
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Used coordination and planning skills to achieve results according to schedule.
- Used Microsoft Word and other software tools to create documents and other communications.
ONLINE CALL CENTER
PUTING MANOK CORPORATION (PMC OGIS)
PAGADIAN CITY, PHILIPPINES
01.2001 - Current
- Worked flexible hours; night, weekend, and holiday shifts.
- Conducted research, gathered information from multiple sources and presented results.
- Work on Audit and Making the different incidents report in our Company and Flexible to any work.
Education
Bachelor of Science - Bachelor in Elementary Education
Sultan Kudarat State University
Glan Sarangani ProvinceComputer System Servicing - Computer Software And Media Applications
Pagadian Institute of Technoloy
Mahayag Zamboanga Del Sur 03.2020 - 01.2021
Skills
Hardware and software installation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of four in the development of selling perishable Goods in our company.
- Resolved product issue through consumer testing.
Software
Certification
National Certificate NCII and e.g.
Interests
I'm interested in learning new things that are related in my hobbies and skills
Electrical Installation
Since this is my favorite and also this is the skills that I've use as source of my income even though i don't have any certificate with regard to this but i love learning to this.
Timeline
National Certificate NCII and e.g.
01-2021
Computer System Operations Technician
PUTING MANOK CORPORATION
12.2020 - Current
CCTV Installer
PUTING MANOK CORPORATION
08.2020 - Current
Computer System Servicing - Computer Software And Media Applications
Pagadian Institute of Technoloy
03.2020 - 01.2021
Leadership Training and Team Building Activity.
07-2017
Leadership Award VP of the Philippines Jejomar Binay
03-2013
ONLINE CALL CENTER
PUTING MANOK CORPORATION (PMC OGIS)
01.2001 - Current
Bachelor of Science - Bachelor in Elementary Education
Sultan Kudarat State University
Similar Profiles
Nithya Sakunthala KrishnanNithya Sakunthala Krishnan
SERINOR BUSINESS OPERATION ASSOCIATE III, Process Associate at HEWLETT PACKARD – HP COM PUTING AND PRINTING SYSTEMS INDIA PVT LTDSERINOR BUSINESS OPERATION ASSOCIATE III, Process Associate at HEWLETT PACKARD – HP COM PUTING AND PRINTING SYSTEMS INDIA PVT LTD
Jonah Sheena MirabuenoJonah Sheena Mirabueno
Intern at Dear ManokIntern at Dear Manok
MAGIELYN M. DELA CRUZMAGIELYN M. DELA CRUZ
Stickering/Bundler at UNIVERSAL ROBINA CORPORATION /RED.DOT CORPORATION AGENCYStickering/Bundler at UNIVERSAL ROBINA CORPORATION /RED.DOT CORPORATION AGENCY