ED ROBERT FUENTES
TAGUIG CITY
Summary
Hard-working professional with 9+ years of experience and a proven knowledge of application development, end user support, and diagnostic testing. Aiming to leverage my skills to successfully fill the Test Coordinator/Lead role at your company.
Software quality assurance professional with commitment to excellence in testing processes and outcomes. Known for thorough test planning and execution, ensuring software meets rigorous standards. Highly collaborative team player focused on achieving reliable results and adapting to evolving project requirements. Proficient in both manual and automated testing techniques and valued for problem-solving abilities and meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Software Quality Assurance Tester
Golden Phoenix
12.2024 - Current
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements, and address defect resolutions.
- Ensured compliance with established standards by performing thorough audits of software documentation, test plans, and release notes.
- Upheld data integrity during testing processes through rigorous adherence to company security policies and procedures.
- Expedited troubleshooting efforts for escalated issues via detailed root cause analysis and prompt communication with relevant stakeholders.
- Used Git and GitHub to report, track and monitor defects.
- Collaborated with cross-functional teams to resolve software issues and ensure high-quality releases.
- Identified development issues by using various testing techniques.
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
MicroSourcing Philippines
12.2022 - 11.2024
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements.
- Optimized test case management through close collaboration with cross-functional teams, ensuring full coverage of requirements.
- Designed, executed and maintained automated test scripts for in-project deployment.
- Reduced defect rates with thorough manual testing, ensuring all use cases were covered before deployment.
- Supported trouble sites to mitigate obstacles and foster successful client delivery.
- Enhanced user experience by collaborating with UX designers to identify areas for improvement in software interfaces.
SOFTWARE QUALITY ASSURANCE ENGINNER (Test Coordinator/Lead)
ACCENTURE PHILIPPINES
09.2021 - 12.2022
- Responsible for monitoring and supporting all testing activities for the project
- Creates and Maintains Azure DevOps (ADO) Team Project
- Oversees Test Execution and Bug Management
- Attends Project Meetings as needed
- Assists Testers by reviewing the Test Plan and Test Strategy Documents
- Provides Weekly project/Program Testing Status Reports
- Performs project reviews to ensure QA is delivering the expected result for all the project phases
- Maintained an up-to-date knowledge of industry best practices, incorporating new techniques into the test coordination process for enhanced results.
- Developed practical contingency plans for potential issues that may arise during testing, ensuring minimal disruption to project timelines.
SOFTWARE QUALITY ASSURANCE ENGINNER (Test Coordinator/Lead)
VERITAS PAY PHILIPPINES
07.2021 - 08.2021
- Responsible for the overall testing health and quality of work
- Consults on QA Best Practices including review of Test Plans, Test Cases and Reporting Key Performance Indicators (KPI)
- Developed practical contingency plans for potential issues that may arise during testing, ensuring minimal disruption to project timelines.
- Established strong communication channels with stakeholders, keeping them informed on testing progress and potential issues.
- Oversaw defect management process from identification through resolution, working closely with developers to ensure timely fixes and prevent reoccurrence.
- Improved test coordination efficiency by streamlining processes and implementing time-saving strategies.
SOFTWARE QUALITY ASSURANCE ENGINEER (Test Coordinator/Lead)
Concentrix Ltd Ph
04.2018 - 05.2021
- Responsible for acting as an internal resource in regards with the manual testing of different functionalities
- Design, Develop and Improve Test Plans and Test Cases
- Providing Test Cases and Strategies to ensure that the development met its designated requirements
- Escalate critical bug issues in regards with the testing
- Works Directly with the Technical Product Owners and Business on Sprint Planning and Clarification on user stories as needed
- Ensured strict adherence to quality standards and compliance requirements, consistently delivering reliable test results.
- Managed testing schedules for optimal resource allocation, ensuring timely completion of all test cycles.
- Developed practical contingency plans for potential issues that may arise during testing, ensuring minimal disruption to project timelines.
SOFTWARE QUALITY ASSURANCE ENGINEER (Senior Quality Tester/Scrum Master)
Petsure Services Inc
01.2017 - 03.2018
- Coordinate with the Automation Team on execution of Automated Regression
- Generate Test Outputs and Drive Discussion with the project counterparts and client end - users
- Meeting with the software/product designers to determine quality assurance parameters
- Overseeing the drafting of testing documents
- Implementing testing procedures and overseeing the QA process
- Reviewing Quality Assurance Reports
- Conducting Daily Stand meeting for all Agile Projects
- Monitoring every project for every release
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Sandstone Technology Inc.
04.2016 - 12.2016
- Responsible for acting as an internal resource in regards with the manual testing of different functionalities
- Ensuring the behavior of the system throughout the development and implementation phase and provide feedback to the development team if the functionality encounters any bugs
- Providing test cases strategies to ensure that the development met its designated requirements
- Also creating test cases in regards with the negative testing of the system
- Escalate critical bug issues in regards with the testing
- Communicate effectively with the project counterparts
- Accomplish the task given by the Leads within specified schedule
- Generate Test Outputs
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Accenture Philippines
03.2015 - 03.2016
- Execute manual scripts to ensure that the application software behaves as specified
- Create accurate and complete bug reports
- Enhance and update test cases
- Comply with the projects standards on testing policies, criteria, strategy and procedures
- Conducts Test Results walkthrough with the client and obtains sign off
- Generate Test Outputs
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Managed defect tracking systems effectively, prioritizing issues appropriately and ensuring timely resolution.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Metrobank Philippines
08.2014 - 01.2015
- Execute manual scripts to ensure that the application software behaves as specified
- Create accurate and complete bug reports
- Escalate work issues to appropriate levels
- Enhance and update test cases
- Comply with the projects standards on testing policies, criteria, strategy and procedures
- Accomplish the task given by the Leads within specified schedule
- Conducts Test Results walkthrough with the client and obtains sign off
- Generate Test Outputs
Education
Bachelor of Science - Information System, Computer Information Science
ADAMSON UNIVERSITY
MANILA CITY, METRO MANILA03.2014
Skills
- Hands-On Software Testing
- Manual Testing Proficiency
- GitHub
- Qtest
- Manual Regression Testing
- Manual Mobile Testing
- Microsoft Office
- HP-ALM
- Bitbucket
- JIRA
- User Acceptance Testing
- Putty
- CRON
- Azure DevOps
Timeline
Software Quality Assurance Tester
Golden Phoenix
12.2024 - Current
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
MicroSourcing Philippines
12.2022 - 11.2024
SOFTWARE QUALITY ASSURANCE ENGINNER (Test Coordinator/Lead)
ACCENTURE PHILIPPINES
09.2021 - 12.2022
SOFTWARE QUALITY ASSURANCE ENGINNER (Test Coordinator/Lead)
VERITAS PAY PHILIPPINES
07.2021 - 08.2021
SOFTWARE QUALITY ASSURANCE ENGINEER (Test Coordinator/Lead)
Concentrix Ltd Ph
04.2018 - 05.2021
SOFTWARE QUALITY ASSURANCE ENGINEER (Senior Quality Tester/Scrum Master)
Petsure Services Inc
01.2017 - 03.2018
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Sandstone Technology Inc.
04.2016 - 12.2016
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Accenture Philippines
03.2015 - 03.2016
SOFTWARE QUALITY ASSURANCE ENGINEER (MANUAL TESTER)
Metrobank Philippines
08.2014 - 01.2015
Bachelor of Science - Information System, Computer Information Science
ADAMSON UNIVERSITY
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