Earl Joshua De Guzman

• Daily monitoring Vehicle Workshop Report
• Monitoring of Parts unit in Workshop
• Reduced production delays by closely monitoring job progress and addressing bottlenecks promptly.
• Enhanced operational efficiency by implementing effective scheduling of Vehicle Repairs
• Assign Jobs to Technicians
• Monitoring of Sublet Repairs
• Reviewed processes and procedures right after Repair of Vehicle
• Attending of trainings

Warranty

• Report to Global Service Way Hotline if there necessary needs to be Warranty Vehicle
• Submitting of Report after Warranty repairs
• Monitoring for Approvals and Waiting Parts of Ordering Warranty
• Documenting warranty procedures what distributor needs
• Delivered prompt service to prioritize customer Concerns

• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Enhancing customer satisfaction by providing timely and accurate service recommendations.
• Ensuring high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Providing exceptional customer service, resolving complaints diplomatically and efficiently.

• Assign job to Technicians and inform Service Advisor the finish time.
• Managing proper distribution and executions of all repair orders.
• Managing job control board is updated in order to maintain synchronization between reception and workshop Job Control Board.
• Managing job completion time according to promise time and update Service Advisor on any delay.
• Monitoring PDI for brand new units.
• Check listing vehicle Job Order.
• Update daily report of technician efficiency.
• Assigning and assisting in installation of Parts and Accessories.
• Responsible for all servicing run through and task orders

• Assign job to Technicians and inform Service Advisor the finish time.
• Managing proper distribution and executions of all repair orders.
• Managing job control board is updated in order to maintain synchronization between reception and workshop Job Control Board.
• Managing job completion time according to promise time and update Service Advisor on any delay.
• Monitoring PDI for brand new units.
• Check listing vehicle Job Order.
• Update daily report of technician efficiency.
• Assigning and assisting in installation of Parts and Accessories
• Responsible for all servicing run through and task orders