Earl Dean Genosas
Virtual Assistant
Polomolok
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Private Client
02.2024 - 03.2025
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Used advanced software to prepare documents, reports, and presentations.
Junior Facebook Ads Media Buyer
Adsmobo Inc
04.2021 - 01.2024
- Maximized reach within allocated budgets by identifying cost-effective advertising solutions across various media formats.
- Managed multiple projects simultaneously, ensuring timely delivery and meeting client expectations.
- Analyzed campaign performance data, making informed recommendations for future strategies and budget allocation adjustments.
Customer Service and Sales Representative
VXI Global Holdings
03.2020 - 03.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
High School Diploma -
San Lorenzo Ruiz Academy of Polomolok
Polomolok, Philippines 04.2001 -
Skills
Administrative support
Executive support
Office management
Information confidentiality
Customer service
Sales development
Time management
Client service
Sales closing
Customer needs assessment
Customer relationship building
Brand awareness
Client communication
Timeline
Executive Assistant
Private Client
02.2024 - 03.2025
Junior Facebook Ads Media Buyer
Adsmobo Inc
04.2021 - 01.2024
Customer Service and Sales Representative
VXI Global Holdings
03.2020 - 03.2021
High School Diploma -
San Lorenzo Ruiz Academy of Polomolok
04.2001 -
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