Earl Joshua Harayo
Database Administrator
Caloocan City
Summary
Data Analyst experienced in extracting insights from complex datasets and communicating findings effectively. Managed and optimized database systems, enhancing data security, performance tuning, and disaster recovery processes. Focused on collaboration and adaptability to meet evolving project demands.
Overview
2
2
Languages
2
2
Certifications
5
5
years of professional experience
Work History
Database Administrator
Accenture
06.2024 - Current
- Mentored junior team members in database management and security protocols, enhancing team expertise.
- Developed and maintained comprehensive database documentation for system architecture and procedures, ensuring clarity and accessibility.
- Implemented backup and recovery solutions to safeguard critical data integrity.
- Collaborated with cross-functional teams to define data requirements, facilitating compliance with industry standards.
- Collaborated with cross-functional teams to define data requirements and ensure compliance.
- Developed and maintained database documentation for system architecture and procedures.
- Mentored junior team members on best practices in database management and security protocols.
Customer Service Representative
Concentrix
07.2022 - 02.2024
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels.
- Utilized CRM software to track interactions and manage customer accounts efficiently.
- Analyzed customer feedback to identify trends, driving improvements in service protocols.
- Collaborated with team members to streamline processes and enhance service delivery.
- Developed troubleshooting guides for common issues, reducing resolution times for customers.
- Led initiatives to enhance product knowledge among staff, fostering confidence in customer interactions.
Backend Programmer
Oak Drive Ventures
07.2021 - 11.2021
- Developed and maintained software applications using VB.NET and JavaScript.
- Conducted code reviews to ensure adherence to best practices and standards.
- Analyzed system performance to identify and resolve bottlenecks.
- Collaborated with cross-functional teams to design user-friendly interfaces.
Education
Bachelor of Science - Computer Science
University of Caloocan City North
Caloocan City, Metro Manila, Philippines05-2022
High School Diploma -
St. Clare College of Caloocan
Caloocan City, Metro Manila, Philippines 04.2001 -
Skills
Database management
Backup and recovery
Database monitoring
Performance Tuning
Accomplishments
- Server Inventory Management Updated the servers under DBA support on a daily
- Backup and Recovery Strategy Design and maintain backup schedules, test restores, and guarantee RTO/RPO compliance
- Database Optimization Reduced query execution time by 40% through index tuning and statistics updates
- Patching & Vulnerability Management Apply cumulative updates, service packs, and version upgrades with minimal disruption
- Automation Initiative Build SQL Agent jobs for routine tasks like index maintenance and statistics updates
Certification
Microsoft Certified: Azure Fundamentals (12/2025 - Present) Describe cloud concepts, Describe Azure architecture, and Describe Azure management and governance
Interests
Gaming, R&B Music, Pop-Culture, Motorcycle, Computer Hardware
Timeline
Database Administrator
Accenture
06.2024 - Current
Customer Service Representative
Concentrix
07.2022 - 02.2024
Backend Programmer
Oak Drive Ventures
07.2021 - 11.2021
High School Diploma -
St. Clare College of Caloocan
04.2001 -
Bachelor of Science - Computer Science
University of Caloocan City North