Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
DRIZA D. ESPARAGOZA

DRIZA D. ESPARAGOZA

Associate Business Development Manager
North Caloocan City

Summary

Dynamic and results-driven professional with over a decade of experience in business development, corporate relations, and healthcare service operations. Proven track record in driving enterprise sales, managing client relationships, and leading cross-functional teams across hospitals and digital health platforms. Skilled in strategic planning, customer experience optimization, and execution of wellness and clinic programs. Known for strong communication, leadership, and a client-centric approach that consistently delivers growth and operational excellence.

Overview

13
13
years of professional experience
16
16
years of post-secondary education

Work History

Associate Business Development Manager – Enterprise

mWell
08.2024 - Current
  • Develop and maintain a strong pipeline of

enterprise prospects across industries with a

focus on healthcare transformation and

digitalization.

  • Serve as the primary point of contact for

assigned enterprise clients, ensuring high

satisfaction and long-term engagement.

  • Conduct consultative selling of mWell’s

digital health platforms (CMS, HIS, CHS,

HealthHub, MD Advanced, PE).

  • Prepare and deliver compelling sales

presentations, demos, and proposals tailored to the specific needs of enterprise clients.

  • Collaborate with product, marketing, and

clinical teams to craft value propositions

that resonate with the client’s operational and clinical goals

Corporate Relations Manager

De Los Santos Medical Center
06.2023 - 08.2024
  • Managed relationships with corporate clients
  • Contributes to the revenue and targets set by the hospital by creating and maintaining a network of Corporate Accounts utilizing at DLSMC.
  • Review, execute, and monitor corporate relations initiatives of the hospital, as well as establish new corporate relationships while maintaining working relations with our current corporate clients.
  • Promote all the services of the hospital tailor fitted to the needs of the corporate clients.
  • Initiates engagement with the accounts for a top-of-mind brand recall thru implementation of Wellness Fairs, monthly Lay forum, Onsite consultations
  • Strategizes and targets to close projects such as ECU, APE, PEME and other hospital availments of the account.
  • Attends to all concerns of accounts and address them thru revisiting the operational efficiency and hospital delivery of DLSMC.

Sales Services Manager

De Los Santos Medical Center
06.2019 - 06.2023
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Assures proper service delivery of the hospital units to referred patients of corporate partners thru our Corporate Patient Care Officers
  • Monitors census and revenue of Sales Services Units
  • Directly handles and manages the operations of sales services units ( Wellness Center, HMO Concierge, Clinic Management)
  • Manages all staffs and assures the implementation of hospital policies, proper decorum and customer service etiquette to patients assisted
  • Assists end to end, from hospital availment to after care, and assures a great patient experience to all referrals by corporate accounts
  • Implements external events and programs in relation to Health and Wellness such as Lay Forums and Fairs, Infographics dissemination and onsite checkups

Corporate Relations Manager

St. Luke’s Medical Center
08.2015 - 09.2018
  • Identifies the marketing and business goals and strategies of SLMC
  • Recommends marketing programs that will increase revenue and census performance of hospital’s products.
  • Participates in the formulation of the Division’s goals, objectives, strategies and operational plans.
  • Provides reports as required by the Division.
  • Participates in the planning and implementation of corporate events and activities.
  • Identifies and prioritizes external trends and

issues likely to impact the Division’s operations.

  • Intelligence gathering from on-line and published sources.
  • Develop and design systems, work processes and forms that will enhance the workflow of the Division.
  • Accepts related jobs that may be assigned from time to time by VP-Marketing.
  • Creates information dissemination campaigns to promote new or current products of the hospital by way of in house and out-of-town product launches.
  • Oversees the timely reporting of competitive market data/information.
  • Monitor revenues and census performance with data analytics
  • Recommendation of marketing programs that will effectively promote the hospital’s different products.
  • Client prospecting and pipeline of accounts
  • Promotion of hospital services to all existing and potential accounts.
  • Manages existing accounts by attending to concerns, requests and updating of hospital services contract.
  • Conduct courtesy visit to potential and existing corporate accounts
  • Oversees performance of Account Officers.
  • Guides the Account Officer in managing corporate accounts

Client Service Associate & Marketing Assistant

Branch Banking Group
06.2012 - 07.2015
  • Opened accounts, processed transactions, and ensured excellent customer service
  • Promoted bank products and maintained customer relations

Education

Bachelor of Arts - Mass Communication

San Sebastian College - Recoletos, Manila
Manila, Metro Manila, Philippines
01.2009 - 01.2012

Bachelor of Arts - Communications

Leyte Normal University
Tacloban City
01.2009 - 01.2012

High School Diploma -

Leyte National High School
Tacloban City
04.2003 - 01.2007

Elementary Education -

Assumption Iloilo
Iloilo City
01.1997 - 01.2003

Skills

Sales & Business DevelopmentAccount strategy, client acquisition, cold calling, sales leadership, competitive analysis, and brand awareness

Personal Information

  • Age: 34
  • Date of Birth: 06/15/90
  • Nationality: Filipino
  • Marital Status: Single

Timeline

Associate Business Development Manager – Enterprise

mWell
08.2024 - Current

Corporate Relations Manager

De Los Santos Medical Center
06.2023 - 08.2024

Sales Services Manager

De Los Santos Medical Center
06.2019 - 06.2023

Corporate Relations Manager

St. Luke’s Medical Center
08.2015 - 09.2018

Client Service Associate & Marketing Assistant

Branch Banking Group
06.2012 - 07.2015

Bachelor of Arts - Mass Communication

San Sebastian College - Recoletos, Manila
01.2009 - 01.2012

Bachelor of Arts - Communications

Leyte Normal University
01.2009 - 01.2012

High School Diploma -

Leyte National High School
04.2003 - 01.2007

Elementary Education -

Assumption Iloilo
01.1997 - 01.2003
DRIZA D. ESPARAGOZAAssociate Business Development Manager