Drexcel Ivan Delicana

Dynamic Customer Service Representative with a proven track record at Private Company, adept in handling critical situations with professionalism and empathy. Excelled in building customer loyalty through informed recommendations and effective problem-solving. Skilled in Microsoft Excel and active listening, significantly enhancing customer satisfaction and repeat business.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in high skilled or low skilled role.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Reading books makes me relaxed and allows me to garner knowledge much more intensely. Badminton and Jogging are activities that I like to do in order to get physical activities for the day. Watching movies is my way of relieving stress and settling down for sleeping.