Summary
Overview
Work History
Education
Skills
Languages
Table Tennis
Camping
Make up
Timeline
Generic

Dorothy Nicole Mendoza

Marketing Management Student
Cebu City, Province Of Cebu

Summary

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Operations Manager

Cafestrasse and Bistro
04.2022 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Social Media Manager

Filmpage Content and Productions
08.2023 - 07.2024
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Negotiated partnerships with other brands for co-promotional activities, expanding audience reach.
  • Monitored social media trends to keep brand's content relevant and engaging.
  • Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
  • Increased follower engagement with interactive content and timely responses to comments.
  • Led team of social media specialists, fostering collaborative and creative work environment.

Work Study Student

Velumme Innovations
09.2022 - 06.2023
  • Engaged actively in professional development opportunities, continuously seeking to improve and grow in work-study role.
  • Contributed to positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Managed organized filing system for important documents, ensuring easy access when needed.
  • Input data into spreadsheets and databases.
  • Edited and proofread documents for accuracy and completeness.
  • Promoted physical fitness and well-being by organizing and leading group exercise sessions.

Research Assistant

Cebu Institue Technology- University
02.2021 - 07.2021
  • Organized research materials, maintaining well-ordered workspace conducive to productivity.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.

Education

Bachelor of Science - Marketing Management

University of San Carlos
P.Del Rosario St., Cebu City
08.2021 - Current

Science, Technology, Engineering, Mathematics -

Cebu Institute Technology-University
N. Bacalso Ave, Cebu City
06.2020 - 07.2021

Skills

Social Media Management

Languages

English
Upper intermediate (B2)

Table Tennis

I enjoyed playing table tennis as a hobby. I find it to be an excellent way to stay active, sharpen my reflexes, and unwind from my busy schedule. Whether playing casually with friends or participating in local matches, table tennis offers me a balance of physical exercise and mental strategy. It's a sport that has taught me discipline, focus, and the importance of quick decision-making—skills that translate well into other areas of my life, including my studies and professional endeavors.

Camping

I am passionate about camping, it allows me to immerse myself in nature, disconnect from daily routines, and embrace outdoor adventures. I value the opportunity to explore diverse landscapes, develop problem-solving skills through outdoor activities, and build resilience and adaptability. Camping also fosters a sense of teamwork and collaboration when camping with friends or family, and it provides a refreshing break that enhances my overall well-being and productivity.

Make up

Enthusiastic about makeup, with a keen interest in experimenting with various techniques and trends. I enjoy exploring creativity through makeup application, mastering different looks, and staying updated on the latest beauty innovations. This hobby has honed my attention to detail, patience, and ability to adapt to new styles and techniques. It also provides a creative outlet that enhances my ability to think innovatively and stay engaged with evolving trends.

Timeline

Social Media Manager

Filmpage Content and Productions
08.2023 - 07.2024

Work Study Student

Velumme Innovations
09.2022 - 06.2023

Operations Manager

Cafestrasse and Bistro
04.2022 - Current

Bachelor of Science - Marketing Management

University of San Carlos
08.2021 - Current

Research Assistant

Cebu Institue Technology- University
02.2021 - 07.2021

Science, Technology, Engineering, Mathematics -

Cebu Institute Technology-University
06.2020 - 07.2021
Dorothy Nicole MendozaMarketing Management Student