Computer Skills
Doreen Hernaez
Administration
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 13 years of performance. Promotes interdepartmental collaboration through solid teamwork. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Officer
Deals Connection Real Estate
Dubai, United Arab Emirates
03.2017 - 02.2020
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Delivered performance reviews, recommending additional training or advancements.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Administrative Assistant
Prime Location Real Estate
Dubai, United Arab Emirates
03.2012 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
English Teacher
University Of Visayas - Dalaguete
Dalaguete, Cebu
05.2007 - 03.2008
- Prepared comprehensive English curriculum for multiple classes.
- Prepared and implemented lesson plans covering required course topics.
- Created and implemented activities to foster critical thinking skills of students.
- Led interesting and diverse group activities to engage students in course material.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Designed and implemented assessments to measure student progress in English language learning.
Education
Bachelor Of Arts In English - Education
Cebu Normal University
Cebu City 06.1998 - 03.2002
Skills
Contract negotiations
Policy and procedure modification
Database administration
Office administration
Meeting arrangements
Technical Support
Customer and client relations
Internal communications
Documentation and reporting
[Language] fluency
Marketing
Multi-line phone proficiency
Administrative support
Business correspondence
Writing reports
Mail handling
Multi-line Telephone Systems
Documentation and control
Software
Timeline
Administrative Officer
Deals Connection Real Estate
03.2017 - 02.2020
Administrative Assistant
Prime Location Real Estate
03.2012 - 12.2015
English Teacher
University Of Visayas - Dalaguete
05.2007 - 03.2008
Bachelor Of Arts In English - Education
Cebu Normal University
06.1998 - 03.2002