Results-driven operations leader with over 15 years of experience in managing teams, optimizing processes, and enhancing customer experience in fast-paced environments. Expertise in BPO operations, payment solutions, and financial services. Demonstrated success in training, mentoring, and leading high-performing teams to achieve organizational goals. Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 6+ years in Food & Hospitality. Ready to leverage experience and drive to pursue new professional challenges.
Operations Management
Team Leadership
Process Optimization
Customer Relationship Management
Strategic Planning
Training & Development
Quality Assurance
Sales & Business Development
Process Improvement
Customer Experience
Team Management
Compliance
Mentoring and Training
Task Prioritization
Cost analysis and savings
Brand building
Goal Setting
Staff training/development
Problem-Solving
Inventory Management
Customer Relations