Donnavilla Atim
City of Naga
Summary
To enhance my skills and abilities, and utilize my capabilities, in giving the best service to satisfy my co-employer and the customers. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
RECEPTIONIST GS
Mystic Cruises (VASCO DA GAMA)
06.2021 - Current
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
Seachefs Junior Steward Asia
Tui Cruises (Meinschiff4)
03.2017 - 05.2020
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment
- Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks
- Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary
Restaurant Hostess/Waitress
KURAMATHI Island Resorts Maldives
03.2016 - 03.2017
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere
Bar WAITRESS
JORDAN VALLEY MARRIOTT DEAD SEA - Al Balqa Dead Sea Jordan
07.2012 - 07.2015
- Ensured prompt seating of guests during high-volume periods by assisting host staff when necessary.
- Collaborated with bartenders to ensure efficient drink preparation and timely delivery to guests.
- Adapted to various guest needs by offering suggestions on drink pairings or alternatives based on dietary restrictions or personal preferences.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
PHARMACY ASSISTANT
Watson's Personal Store (PHARMACY ASSISTANT)
11.2009 - 05.2012
- .Promoted patient adherence to medication regimens through clear communication of dosage instructions and potential side effects.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
- Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered.
Education
ABELLANA NATIONAL SCHOOL
01.2002 - 01.2003
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LABANGON ELEMENTARY SCHOOL
01.1998 - 01.1999
Bachelor of Science Major in Biology -
CEBU NORMAL UNIVERSITY
01.2003 - 01.2007
Skills
Can cope up stress
Communication skills, both written and verbal
Time management and organizational skills
Teamwork and interpersonal skills
File Management
Timeline
RECEPTIONIST GS
Mystic Cruises (VASCO DA GAMA)
06.2021 - Current
Seachefs Junior Steward Asia
Tui Cruises (Meinschiff4)
03.2017 - 05.2020
Restaurant Hostess/Waitress
KURAMATHI Island Resorts Maldives
03.2016 - 03.2017
Bar WAITRESS
JORDAN VALLEY MARRIOTT DEAD SEA - Al Balqa Dead Sea Jordan
07.2012 - 07.2015
PHARMACY ASSISTANT
Watson's Personal Store (PHARMACY ASSISTANT)
11.2009 - 05.2012
Bachelor of Science Major in Biology -
CEBU NORMAL UNIVERSITY
01.2003 - 01.2007
ABELLANA NATIONAL SCHOOL
01.2002 - 01.2003
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LABANGON ELEMENTARY SCHOOL
01.1998 - 01.1999
Languages
German
Intermediate (B1)
English
Advanced (C1)
Seamans Book
C1150620
Summary Of Qualification
- Can cope up with stress
- Able to handle multiple tasks under high pressure
- Has good written and oral communication skills
- Can relate well with all types of people
- Computer Literate
- Speaks English, Tagalog, Cebuano and Basic German Level 5
Birthdate
12/01/86
Birthplace
CebuCity
Height
5'0
Weight
60 kgs.
Personal Information
- Age: 37
- Nationality: Filipino
- Religion: RomanCatholic
References
UPON REQUESTS