Donnalyn Sadang
Philippine Registered Nurse
Summary
Experienced Registered Nurse with over 10 years in patient care, healthcare operations, and remote administration. Skilled in clinical support, insurance processes, and customer service, ensuring accuracy and efficiency in all interactions. Proven ability to communicate effectively and excel in fast-paced healthcare environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Company Nurse
Mariqueño Trading Leather Goods
03.2024 - 05.2026
- Administered first aid and emergency care to employees, ensuring workplace safety compliance.
- Conducted health assessments and screenings to monitor employee wellness and prevent occupational hazards.
- Developed and implemented health promotion programs, enhancing employee engagement in wellness initiatives.
- Collaborated with management to establish workplace safety protocols, reducing incidents of injuries and illnesses.
Executive Virtual Assistant
BigOil Co.
01.2021 - 02.2024
- Creates SOPs and workflows, prioritizing inquiries, mailbox, and requests, to ensure smooth day-to-day engagements and operations. Managing all calendar schedules of owners, preparing meeting agendas and materials including domestic and international travel arrangements, hotel accommodation and car rentals.
- Responsible for outbound/inbound calls and summarizing conversations. Organizing and coordinating with the team regarding day-to-day tasks and resolving them as quickly as possible.
- Responsible for creating retail and wholesale estimates, invoices, and managing expense reports while also reconciling and recording receipts + creating budgets and filing systems.
Email Support Representative
TaskUs
11.2016 - 12.2017
- Resolved customer inquiries via email, ensuring timely and accurate responses.
- Collaborated with cross-functional teams to streamline support processes and enhance customer satisfaction.
- Analyzed customer feedback to identify recurring issues and recommend process improvements.
Provider Resolution Specialist
Optum Global Solutions - UnitedHealth Group Company
07.2015 - 08.2016
- Resolved complex provider inquiries to enhance service delivery and satisfaction.
- Coordinated with cross-functional teams to streamline resolution processes and improve operational efficiency.
- Analyzed data trends to identify recurring issues and implement proactive solutions for providers.
- Developed training materials and conducted sessions to enhance team knowledge on provider relations protocols.
RN Staff Nurse
Novaliches General Hospital
06.2014 - 06.2015
- Administered medications and treatments per physician orders ensuring patient safety and comfort.
- Monitored vital signs and health status, documenting changes in electronic health records for accuracy.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on disease management, treatment options, and post-discharge care requirements.
RN Staff Nurse
Borough Lasik Center
05.2013 - 05.2014
- Administered medications, monitored vital signs, documented patient conditions, and educated patients and families on medical conditions to enhance understanding and adherence to treatment plans.
- Prepared equipment and assisted physicians during examinations and treatments to ensure smooth, efficient operations.
- Evaluated new and existing patients to determine treatment priority and suitability, facilitating timely and appropriate care modifications.
- Prepares equipment and assists physicians during examinations and treatments.
Education
Bachelor of Science - Nursing
04.2001 -
- Philippine Nursing Licensure Examination Passer (2013)
https://board1429.rssing.com/chan-15009169/all_p3.html#:~:text=13490%20SADANG%2C%20DONNALYN%20PINEDA%C2%A0
Skills
Health assessments
Immunization administration
Clinical judgment
Emergency response
Healthcare compliance
Occupational health
Medical recordkeeping
Medical Scribe
Certification
Philippine Nursing Licensure Examination Passer 2013
Timeline
Company Nurse - Mariqueño Trading Leather Goods
03.2024 - 05.2026
Executive Virtual Assistant - BigOil Co.
01.2021 - 02.2024
Email Support Representative - TaskUs
11.2016 - 12.2017
Provider Resolution Specialist - Optum Global Solutions - UnitedHealth Group Company
07.2015 - 08.2016
RN Staff Nurse - Novaliches General Hospital
06.2014 - 06.2015
Philippine Nursing Licensure Examination Passer 2013
06-2013
RN Staff Nurse - Borough Lasik Center
05.2013 - 05.2014
Our Lady of Fatima University - Bachelor of Science, Nursing
04.2001 -