DONNA-LYN ACLAN GARBIN
Taguig City
Summary
To gain valuable experience and apply my skills in a professional environment where I can contribute effectively to the success of the company. I am dedicated, hardworking, and eager to grow within a dynamic team.
Overview
9
9
years of professional experience
Work History
Customer Service Representative (Part-Time)
Swaggle
04.2025 - Current
- Provide excellent customer service and assistance to clients via chat and email.
- Resolve inquiries and issues efficiently to ensure customer satisfaction.
- Work collaboratively with team members, including Jessa, to maintain high service quality standards.
- Australian Company
Financial Advisor
SunLife Canda Philippines
04.2024 - Current
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
Accounts Payable Accountant
Metro Drug Incorporation
09.2018 - 09.2021
- Processed and reconciled vendor invoices to ensure timely payments.
- Managed payment schedules and coordinated with internal departments for approval workflows.
- Balanced accounts associated with accounts payable process.
- Minimized late payment fees by consistently monitoring due dates and prioritizing payments accordingly.
- Processed accounts payable through SAP and Aribaplatform.
- Enhanced vendor relationships through timely and accurate payment processing, fostering a positive rapport between the company and vendors.
Bookkeeper
Simbayanan ni Maria Multi-Purpose Cooperative
06.2017 - 06.2018
- Maintained accurate financial records and handled daily accounting tasks.
- Prepared reports, managed ledgers, and assisted with audits.
- Supported the cooperative’s financial operations with attention to detail and accuracy.
Intern (OJT)
Metro Drug Inc.
07.2016 - 10.2016
- Assisted in clerical and accounting duties.
- Supported the finance department with data entry and documentation.
Education
Bachelor of Science - Accountancy
The Fisher Valley College
Hagonoy, Taguig City01.2017
Bachelor of Science - Accountancy
Rizal Technological University
Maybunga, Pasig City01.2013
High School - undefined
Saint Francis of Assisi College
Holy Family Village, Taguig City01.2011
Elementary - undefined
Tilambo Elementary School
Taysan, Batangas01.2007
Skills
- Computer literate (Excel, PowerPoint)
- Customer satisfaction measurement
- Client relations
- Excellent communication and interpersonal skills
- Hardworking and multi-tasking
- Strong attention to detail and accuracy
- Problem resolution
Languages
English and Tagalog and korean
Timeline
Customer Service Representative (Part-Time)
Swaggle
04.2025 - Current
Financial Advisor
SunLife Canda Philippines
04.2024 - Current
Accounts Payable Accountant
Metro Drug Incorporation
09.2018 - 09.2021
Bookkeeper
Simbayanan ni Maria Multi-Purpose Cooperative
06.2017 - 06.2018
Intern (OJT)
Metro Drug Inc.
07.2016 - 10.2016
Bachelor of Science - Accountancy
Rizal Technological University
High School - undefined
Saint Francis of Assisi College
Elementary - undefined
Tilambo Elementary School
Bachelor of Science - Accountancy
The Fisher Valley College