Donna Hechanova
Summary
Proven entrepreneur and skilled home care provider, adept in project management and delivering high-quality services, as demonstrated at Mrs. Yu Wing Ye's residence. Excelled in building customer loyalty and meeting strict deadlines, showcasing strong organizational and childcare abilities. Achieved consistent client satisfaction through meticulous appraisal at Tambunting Pawnshop, blending hard analytical skills with compassionate elderly care.
Overview
15
15
years of professional experience
Work History
Hong Kong Domestic Helper
Mrs. Yu Wing Ye
01.2022 - 08.2024
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
Entrepeneur
Self-employeed
06.2018 - 10.2021
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
Pawnshop Appraiser
Tambunting Pawnshop
12.2012 - 03.2017
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Documented condition and special features to provide accurate estimations.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
Health Care Assistant
Brigada Healthline
01.2010 - 02.2011
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
Associate of Science -
Schola De San Jose
Polomolok, Province Of South Cotabato, Philippines03.2008
Skills
Childcare experience
Home maintenance
Resident support
Ordering cleaning supplies
Grocery shopping
Elderly Care
Cleaning proficiency
Physically strong
Teamwork
Very Good in cooking both westwern and chinese food
Timeline
Hong Kong Domestic Helper
Mrs. Yu Wing Ye
01.2022 - 08.2024
Entrepeneur
Self-employeed
06.2018 - 10.2021
Pawnshop Appraiser
Tambunting Pawnshop
12.2012 - 03.2017
Health Care Assistant
Brigada Healthline
01.2010 - 02.2011
Associate of Science -
Schola De San Jose
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