Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
DONNA DULGUIME

DONNA DULGUIME

Surigao City,Philippines

Summary

Detail-oriented and reliable professional seeking an Accounts Payable Specialist position. Bringing strong experience in cash handling, customer service, and transaction accuracy, with a focus on maintaining financial integrity and efficient processing of payments.

Overview

9
9
years of professional experience

Work History

Customer Service Associate-Bank Teller

BDO UNIBANK INC.
SURIGAO CITY, PHILIPPINES
07.2023 - Current
  • Processed daily financial transactions including deposits, withdrawals, and payments with high accuracy.
  • Verified customer information, ensuring compliance with banking regulations to uphold service standards.
  • Balanced cash drawers accurately at the end of each shift.
  • Balanced cash drawers and promptly resolved discrepancies to maintain accurate financial records.
  • Maintained accurate transaction records and reports.
  • Provided empathetic support and guidance in resolving complex complaints, fostering loyal customer relationships.

Customer Service Representative

PJ Lhuillier INC.-Cebuana Lhuillier
SURIGAO CITY, PHILIPPINES
07.2017 - 06.2023
  • Resolved customer service enquiries efficiently, enhancing customer satisfaction.
  • Processed remittance transactions, bill payments, and pawnshop services with attention to accuracy.
  • Maintained accuracy in cash handling and daily balancing.
  • Documented and recorded financial transactions, ensuring compliance and accuracy.

Education

Bachelor of Business Administration - Finance

Saint Paul University Surigao
Surigao CIty
01-2017

Skills

  • Cash handling & Reconciliation
  • Transaction processing
  • Invoice Verification & Data Entry
  • Accounts Payable & Financial Transactions
  • Microsoft Excel & Office Applications
  • Customer Service & Communication
  • Complaint handling
  • Time Management & Organization
  • Attention to detail
  • Transaction processing

Languages

English
Advanced
C1

Timeline

Customer Service Associate-Bank Teller

BDO UNIBANK INC.
07.2023 - Current

Customer Service Representative

PJ Lhuillier INC.-Cebuana Lhuillier
07.2017 - 06.2023

Bachelor of Business Administration - Finance

Saint Paul University Surigao
DONNA DULGUIME