Donna Ditan
ENOC Petrol Station
Candelaria
2
Languages
15
years of professional experience
Adaptable professional with a background in retail sales, cashiering, quality control, and line leadership. Strong in cash handling, product merchandising, and customer service, with a focus on accuracy, safety, and smooth workflow. Ready to support store performance through strong service and efficient operations.
Work History
Sales Assistant
6 Years 8 Months- Monitored fuel station sales floor, maintaining clean, safe customer areas.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Organized in-store promotions to increase awareness of new product lines.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Quality Control Inspector
5 Months- Verified measurements using calipers, gauges, and inspection equipment for accurate product evaluation.
- Trained junior inspectors on inspection procedures, safety requirements, and defect identification.
- Coordinated with production teams to resolve quality concerns and maintain workflow consistency.
- Maintained detailed inspection records, audit logs, and quality documentation for traceability.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
LINE LEADER ( Final Visual Inspector )
1 Month- Monitored product quality standards and corrected errors before packaging or release.
- Directed production line operations to maintain workflow consistency and meet shift targets.
- Coordinated team assignments to balance workload and reduce bottlenecks across stations.
- Trained new associates on line procedures, safety practices, and equipment use.
- Communicated daily priorities to operators and supported smooth changeovers between runs.
- Resolved line issues quickly to minimize downtime and keep output moving.
- Enforced safety and housekeeping standards to maintain organized, compliant work areas.
Cashier
6 Months- Processed cash, card, and digital payments accurately at high-volume retail counters.
- Assisted customers with billing inquiries, refunds, and payment concerns professionally.
- Reconciled cash drawers and submitted end-of-shift reports with consistent accuracy.
- Maintained organized checkout areas and ensured compliance with store transaction procedures.
- Monitored point-of-sale activity to reduce errors and support smooth daily operations.
- Responded to customer issues calmly while protecting cash handling integrity and service quality.
Education
Bachelor of Science - Nursing ( UNDERGRADUATE )
Bachelor of Science - Business Administration And Management UNDER GRAD.
High School Diploma
Skills
Cash management
Cash register operation
Inventory tracking
Point of sale operation
Sales strategies
Product display management
Sales promotion strategies
Goal-driven
Relationship building
Languages
English
C1
Advanced
TAGALOG
C1
Advanced
Timeline
Sales Assistant
ENOC Petrol Station
07.2018 - 03.2025Read More
Quality Control Inspector
ADAMPAK AND PRINTS PHILIPPINES
07.2016 - 12.2016Read More
LINE LEADER ( Final Visual Inspector )
IM Digital Phil
04.2014 - 05.2014Read More
Cashier
SM CITY MEGAMALL
12.2009 - 06.2010Read More
MANUEL S ENVERGA UNIVERSITY FOUNDATION
Read More
MANUEL S ENVERGA UNIVERSITY FOUNDATION
Bachelor of Science from Nursing ( UNDERGRADUATE )
Read More
ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY
Bachelor of Science from Business Administration And Management UNDER GRAD.
Read More
MANUEL S. ENVERGA UNIVERSITY FOUNDATION
High School Diploma
Read More