Shiela Grace Tangaran

Talent Acquisition & Onboarding and Offboarding Management
• Process and manage manpower requests to maintain adequate staffing levels across the organization.
• Collaborate with department heads to assess staffing needs and align recruitment efforts.
• Prepare and conduct onboarding sessions for new hires, providing information on company policies, procedures, and benefits.
• Coordinate with departments to assign tasks and mentors to facilitate a supportive onboarding experience.
• Assist in recruitment processes, including screening resumes, scheduling interviews, and conducting reference checks.
• Maintain accurate and up-to-date employee records, including personnel files, leave records, and timekeeping information.
• Oversee employee clearance procedures upon resignation or termination to ensure a seamless exit process.


General Affairs and Employee Services
• Manage and coordinate the company’s shuttle services, including scheduling routes and monitoring attendance.
• Address any shuttle service issues promptly to ensure employee satisfaction.
• Process and manage sticker applications for company vehicles and employees.
• Monitor and reconcile transactions on company-issued fleet cards, ensuring compliance with fuel usage policies.
• Maintain accurate records of uniform inventory and coordinate with suppliers for replenishment.
• Distribute uniforms to employees as needed.

Regulatory and Compliance
• Prepare and submit required reports to the Philippine Economic Zone Authority (PEZA) and the Department of Labor and Employment (DOLE), ensuring compliance with regulations.
• Stay updated on labor laws and regulations to ensure the organization’s compliance.

Other Related Tasks
• Perform additional duties as assigned to support the HRGA team and ensure efficient operations.
• Assist with special projects or initiatives related to human resources and general affairs as needed.

Training and Development
• Manage the full training development process, from program design to implementation, ensuring alignment with organizational objectives.
• Design and create tailored training materials based on identified training needs and organizational goals.
• Collaborate with department heads to perform Training Needs Analysis (TNA) and Job Analysis, ensuring job roles and responsibilities are accurately defined.
• Monitor and evaluate training effectiveness by analyzing training outcomes and employee progress, ensuring continuous improvement of programs.
• Conduct performance evaluation and analyze performance evaluation result provide feedback to employees and department heads

General Affairs

• Coordinate with security personnel and janitorial staff to ensure the workplace is safe, secure, and clean. Monitor performance and compliance with safety and cleanliness protocols, providing feedback to service providers as needed.
• Prepare and submit purchase requests for office supplies, pantry items, and utilities. Coordinate with suppliers and vendors to ensure timely procurement and delivery, maintaining inventory to support uninterrupted operations.
• Assist in managing visitor arrangements, including coordinating transportation and company car usage. Ensure proper vehicle allocation, tracking, and maintenance to meet the transportation needs of employees and visitors.
• Prepare monthly billing statements for prepaid and postpaid load, RFID, service billing, and water consumption. Track and monitor utility usage, ensuring accurate documentation and timely submission of reports for billing purposes.
• Manage and coordinate the company’s shuttle services, including scheduling routes and monitoring attendance.
• Address any shuttle service issues promptly to ensure employee satisfaction.
• Process and manage sticker applications for company vehicles and employees.
• Monitor and reconcile transactions on company-issued fleet cards, ensuring compliance with fuel usage policies.
• Maintain accurate records of uniform inventory and coordinate with suppliers for replenishment.
• Distribute uniforms to employees as needed.

• Researched and evaluated potential new markets and products.
• Conducted thorough competitor analysis to identify market trends, gaps in offerings, and opportunities for differentiation within the marketplace.
• Strengthened client relationships through consistent communication, timely project updates, and exceptional customer service.
• Boosted social media engagement through the creation of compelling content and consistent posting schedules.
• Responded to customer inquiries promptly and professionally to increase customer satisfaction.
• Distributed advertising and marketing collateral to store locations.