Don Leonid Elepano
Meycauayan
Summary
Results-driven Change Manager with Technical Project Manager skills and accomplished in driving successful updates at department- or business-wide level. Expert in relevant tools and strategies to achieve targets and control risks associated with implemented changes. Decisive in planning implementations and articulate in communicating updates.
Overview
12
12
years of professional experience
Work History
Manager - Rollout Delivery
Globe Telecom
Taguig City
10.2022 - Current
- Developed metrics to measure effectiveness of organizational changes.
- Created training programs to support organizational changes involving employees' day-to-day operations.
- Performed post-implementation reviews to evaluate success of new initiatives.
- Created communication plans to ensure stakeholders were informed of changes throughout the process.
- Leveraged prescribed change management tools such as impact analyses, enablement plans and readiness assessments to support updates.
- Monitored progress of the change initiative through regular meetings and check-ins with stakeholders.
- Reviewed completed work to verify consistency, quality, and conformance.
- Facilitated workshops with teams to discuss new processes, procedures, and systems related to the change initiative.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Produced thorough, accurate and timely reports of project activities.
- Developed project plans, identified resources and established timelines for completion.
- Collected and reviewed project stakeholder requirements with help of meetings, walkthroughs, and interviews, produced business requirements documentation and created mock-ups.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
Implementation Lead (Content and Channels)
Globe Telecom
City
12.2016 - 10.2022
- Managed and supervised team operations for ISG Solutions Delivery - Service Rollout
- Ensured efficient monitoring of Rollout Requests for Channels and Contents.
- Verified the adherence to the project schedule
- Executed AMAX, Share-a-load, and Content Rollout Requests.
- Facilitated collaboration between various stakeholders
- Streamlined and implemented new procedures for different types of Rollout requests
- Empowered and guided the team in implementing new onboarding platforms for successful rollouts.
Solutions Designer
Yondu INC.
Taguig
07.2014 - 12.2016
- Assess all the requirements base on the Sponsor's or Client's request
- Conduct preliminary meetings to discuss call-outs and close all the open items
- Create necessary files such as Technical Recommendation, Resources Request, and Workplan
- File Resource Requisition form for QA and Deployment and other teams needed on certain projects
- Presents Technical Recommendation to Team and Sponsors/Clients
- Conducts Cadence/Review of Workplan to the Team
- On-site support for QA
- Contribute ideas and efforts towards internal projects and working as part of team to find solutions on various problems
- Overall hands on with the Project and giving directions to the team.
Business Analyst and Quality Assurance
SMITS, Subsidiary Of San Miguel Corporation
Ortigas
06.2013 - 07.2014
- Gather all the information and data provided by the Client
- Coordinate with client and conduct meetings
- Inform the team and developer on the requirements of the Project
- File Request for Activity and seek for the approvals
- Prepare test cases and test scenarios
- Conduct testing
- Inform developer if bug existed upon testing
- Prepare kick-off presentation for the Project with the Team and upper management (depends on availability).
Education
Bachelor of Science - Computer Science
University Of Caloocan City
Caloocan, Metro Manila04.2012
Skills
- Project Management
- Cross-functional team management
- Team Leadership
- Business Planning
- Negotiation
- Verbal and written communication
- Key Performance Indicators
- Performance Evaluations
- Time Management
- Customer Relationship Management (CRM)
- Financial Management
- Operations Management
- Policy Implementation
- Strategic Planning
- Change management
- Change management process
- Change management planning
- Change management strategies
- Change management execution
Education
University of Caloocan City
Skills
- Complex Problem-Solving
- Cross-Functional Teamwork
- Lead Generation
- Innovation management
- Budget Control
Contact
09063504875
References
References available upon request.
Timeline
Manager - Rollout Delivery
Globe Telecom
10.2022 - Current
Implementation Lead (Content and Channels)
Globe Telecom
12.2016 - 10.2022
Solutions Designer
Yondu INC.
07.2014 - 12.2016
Business Analyst and Quality Assurance
SMITS, Subsidiary Of San Miguel Corporation
06.2013 - 07.2014
Bachelor of Science - Computer Science
University Of Caloocan City
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