Summary
Overview
Work History
Education
Skills
Watching Hollywood Movies especially Action and Science - Fiction
Additional Information
Timeline
Bartender
Don Jerro Encontro

Don Jerro Encontro

Chef/Cook
City Of Dasmarinas, Cavite

Summary

Determined Commis Chef promoting great stamina, passion and versatility. Flexible individual skilled working as part of busy team and interested in helping with different tasks. Over 5 years of experience in busy, high-end restaurant environments. Ambitious individual promoting a strong understanding of the food and beverage industry. Knowledgeable in food stock rotation and kitchen safety. Pursuing a position as a Commis Chef in the downtown area. Commis Chef with 5 years of experience in High-Class restaurants. Assists other chefs in food prep, ingredient measurement and station maintenance. Work well in fast-paced cooking and food prep environment. Particular expertise in hot and cold kitchen working under renowned chef de parties. High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
12
12
years of post-secondary education
3
3
Languages

Work History

Commis Chef

Royal Caribbean International
Miami, Florida
09.2022 - 05.2023
  • Maintained well-organized mise en place to keep work consistent.
  • Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Measured high demand spices and commonly used ingredients to prevent overages and waste.
  • Rotated through all prep stations to learn different techniques.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Customer Service Representative

Teletech
Mandaluyong City, Metro Manila
02.2022 - 07.2022
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Tracked customer service cases and updated service software with customer information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Sought ways to improve processes and services provided.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Line Cook

Resorts World Manila
Pasay City, Metro Manila
01.2019 - 03.2021
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Plated and presented all dishes to match established restaurant standards.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Produced adequate amounts of mise en place to make meal preparation easier.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Intern

Solaire Resort and Casino
Paranaque City, Metro Manila
01.2018 - 05.2018
  • Assisted the Chefs with the preparation of the materials needed for the setting up of the Buffet.
  • Assigned to do some of the Mise en Place.
  • Assigned to run the Filipino Cuisine section even though I was still an Intern/OJT..
  • Assigned for picking up order items and monitoring inventory.
  • Assigned to take care of the Carving Station.
  • Was expected to report any problems to the Chef de Cuisine so that it can be resolved as quickly as possible.
  • Handled some customer requests and special diet.

Education

Bachelor of Science - Culinary Arts

Lyceum of The Philippines University
General Trias, Cavite
06.2013 - 06.2018

High School Diploma -

Dasmarinas National High School Main
City Of Dasmarinas, Cavite
06.2009 - 03.2013

Elementary Level -

Dasmarinas II Central School
City Of Dasmarinas, Cavite
06.2006 - 03.2009

Skills

    Recipes and menu planning

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Watching Hollywood Movies especially Action and Science - Fiction

I love watching movies from the Marvel Cinematic Universe like Avengers and Doctor Strange and Wonder Woman from DC Extended Universe. I find those movies really cool and interesting because of how advanced the Visual effects were. I mean, with our technology today, anything is impossible.

I am also into Sci-Fi such as Fantastic Beasts and any movies with superpowers. If I'm gonna have a superpower, I would like to have a power same as Dr. Strange. Isn't it cool?

Additional Information

I stand 5,9

27 years of Age

I'm a Pisces and INFJ- T.

I can't live without my Youtube Premium Subscription. My taste of music really depends on my mood.

I believe that love and kindness can change the world.

Timeline

Commis Chef

Royal Caribbean International
09.2022 - 05.2023

Customer Service Representative

Teletech
02.2022 - 07.2022

Line Cook

Resorts World Manila
01.2019 - 03.2021

Intern

Solaire Resort and Casino
01.2018 - 05.2018

Bachelor of Science - Culinary Arts

Lyceum of The Philippines University
06.2013 - 06.2018

High School Diploma -

Dasmarinas National High School Main
06.2009 - 03.2013

Elementary Level -

Dasmarinas II Central School
06.2006 - 03.2009

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Don Jerro EncontroChef/Cook