Don Ivan Leopoldo
Iligan, Province Of Lanao Del Norte,LAN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant Intern
Evelyn Hill Incorporated
03.2016 - 06.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Housekeeping Room Attendant Intern
Paradise Garden Resort Hotel Convention Center
04.2013 - 05.2013
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Kitchen Assistant Intern
St. Michael's College HRM Laboratory Hotel
01.2013 - 03.2013
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Pushed, pulled and transported large loads and objects.
Food & Beverage Server Intern
St. Michael's College HRM Laboratory Hotel
10.2012 - 12.2012
- Managed multiple tables simultaneously without sacrificing attention to detail or customer satisfaction levels.
- Prepared dining areas for service by setting tables with proper utensils, glassware, and linens according to established standards.
- Resolved customer complaints diplomatically while maintaining composure under pressure situations in the restaurant environment.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
Education
Bachelor of Science - Hotel & Restaurant Management
ST. MICHAEL'S COLLEGE
Quezon Avenue, Iligan City, Philippines10.2016
High School Diploma -
ILIGAN CAPITOL COLLEGE
Mahayahay, Iligan City, Philippines03.2009
Skills
- People-oriented and a teamplayer
- Proficient communication and interpersonal skills
- Goal-oriented, versatile and determined
- Good leadership skills
- Knowledgeable in MS Office
Additional Information
Birthdate: July 4, 1993
Languages: English, Filipino
Timeline
Food and Beverage Attendant Intern
Evelyn Hill Incorporated
03.2016 - 06.2016
Housekeeping Room Attendant Intern
Paradise Garden Resort Hotel Convention Center
04.2013 - 05.2013
Kitchen Assistant Intern
St. Michael's College HRM Laboratory Hotel
01.2013 - 03.2013
Food & Beverage Server Intern
St. Michael's College HRM Laboratory Hotel
10.2012 - 12.2012
Bachelor of Science - Hotel & Restaurant Management
ST. MICHAEL'S COLLEGE
High School Diploma -
ILIGAN CAPITOL COLLEGE
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