DIVINE BUENDIA
Virtual Assistant
Tuguegarao City,CAG
Summary
Resourceful and detail-oriented Virtual Assistant with over 7 years of professional experience in executive support, travel coordination, and customer service. Specializing in assisting CEOs, coaches, and entrepreneurs by managing day-to-day operations to keep them focused. Background in hospitality and education brings service excellence, integrity, and a proactive approach to every task. Dependable professional experienced in providing administrative, organizational, and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack, and other productivity tools. Strong communication and problem-solving skills coupled with time management expertise to consistently achieve objectives.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Virtual Assistant (Freelance)
01.2022 - Current
- Supported property managers with tenant communications and inquiry tracking.
- Handled executive calendar, travel bookings, and email filtering for busy professionals.
- Designed branded documents and slide decks using Canva and Microsoft Designer.
- Maintained client CRM records and follow-up reminders using HubSpot and ClickUp.
- Coordinated small projects, ensuring timelines and deliverables were met.
Instructor I / Marketing Team Member
University of Saint Louis Tuguegarao
02.2021 - 05.2025
- Created course content, administered LMS updates, and facilitated academic research.
- Designed marketing materials and campaigns for university events and academic promotions.
- Liaised with students, faculty, and clients to ensure smooth academic operations.
ESL Tutor & Content Developer (Online)
Acadsoc Ltd. | KL English
01.2018 - 01.2020
- Delivered customized lessons on business English and TOEFL prep to international clients.
- Developed ESL learning materials including slides, podcasts, and worksheets.
Education
Master's - Business Administration
University of Saint Louis
06.2025
Bachelor of Science - Hospitality Management
Cagayan State University
01.2019
Skills
- Email and schedule management
- Executive Support & Travel Arrangements
- Coordination of property inquiries
- Client Communications & Follow-ups
- Prioritization and workflow optimization
- Efficient itinerary management
- Research and data management
- Professional document formatting
- Experience with CRM platforms
- Skilled in utilizing Google Workspace applications
- Skilled in Microsoft Office applications
- Clear and concise communication
- Efficient data organization
Certification
- Executive Assistant Skills, Alison, 2025
- Working as a Virtual Assistant, Alison, 2025
- Virtual Assistant Guide, Virtual Assist Online, 2025
- Canva, Data Entry, Lead Generation, Virtual Assist Online, 2025
- Six Sigma Yellow Belt, 2025
- TESOL and TOEFL Certified, 2025
Accomplishments
- Leadership Award, 2019, Gold
- Best in National Hotel & Restaurant OJT, 2019
- Campus Internship Award for Excellence, 2019
- Service & Literary Awards, 2019
- Gawad San Luis on Academic Excellence, 2024
- Supervised School Organization, 2024
- Achieved 5-star Rating through Effectively Helping with Mystery Shopping Services, 2024
Purpose And Values
I'm not just applying to fill a seat—I'm here to partner with you. I'm passionate about creating systems that make operations smoother, experiences more professional, and your time more protected. My goal is to be the right-hand support that allows you to scale your business with confidence.
Platforms And Tools
- Google Workspace
- Microsoft Office
- Canva
- Trello
- ClickUp
- Notion
- Asana
- Slack
- WordPress (basic)
- Lusha
- Skyscanner
- Dropbox
Timeline
Virtual Assistant (Freelance)
01.2022 - Current
Instructor I / Marketing Team Member
University of Saint Louis Tuguegarao
02.2021 - 05.2025
ESL Tutor & Content Developer (Online)
Acadsoc Ltd. | KL English
01.2018 - 01.2020
Master's - Business Administration
University of Saint Louis
Bachelor of Science - Hospitality Management
Cagayan State University
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