DON CASTILLON

• Raising orders to required company timelines (local and international subforms)
• Maintain PO EXF and ETA dates
• Review and action any extras and not in PO items
• Daily review of FC bookings and receiving logs
• Execute PO cancellations as per advise
• Liasing with FCs and Accounts team to assist timely retification of PO and invoice variances
• Support PO issue resolution
• PO tracking with suppliers
• Follow up on delivery queries with suppliers
• Monitor supplier DIFOT and reporting to retail teams
• Time ordering and delivery tracking of stock to maximize sales and minimize out of stock risks to business
• Regular maintenance and update of PO trackers
• Product master data maintenance as directed
• Deputizing for Vendor and Compliance manager and assist with managerial allocated admin tasks
• Support the retail planning and buying teams with weekly and monthly reporting and adhoc tasks
• Build and maintain strong professional relationships with internal and external key stakeholders
• Assist and resolve FC accounts queries within required timeframes
• Contact suppliers as often as required to ensure all responses are answered and issues resolved quickly

-Participate in the production planning and inventory control by providing sales historical data and forecast to eliminate out of stock occurrence

-Manage end to end order process

-Coordinate with internal teams for timely order processing

-Gather data and develop charts for analysis of sales performance and its quality objectives

-Support preparations of marketing events

-Handle customer feedback data

-Assist in preparation of sales budget and target, identify, trends and opportunities for sales improvement

-Maintain accurate and up to date sales record

-Participate in the international standard certification as an auditees for sales and marketing

-Provide inputs in developing and improving policies and procedures of the assigned function

-Create SOPs and WIs for sales and marketing

-Develop and improve processes that will ensure the satisfaction of internal and external relevant interested parties

-Regularly update and improve standard operating procedures relevant to sales and marketing

-Provide continual improvement initiatives to streamline the process

-Participate and provide valuable inputs during Management Reviews

-Ensure compliance with company policies, regulatory and international standard requirements

-Assist in training and onboarding new sales team members. Provide guidance on the sales process, systems and tools. Share product knowledge and techniques to enhance the performance of the sales team

• Job is more or less the same with the current position
• Completion of weekly price comparison sheet
• Reviewing of Price comparison retailers
• Email marketing

• Liase and maintain customer relationship
• Handles queries and disputes of all sorts by customers and provide resolutions to them

• Handled sales campaign for Electricity retailing business across Australia

• Credit / Store Cards
• Personal Accounts
• Business Accounts

• Handles day to day business occurence from sales, rent and service schedules and transactions

• Trainer for all L1 and L2 employees of Verifone

• Mostly Admin taks