DOMINIC JHUN RAMOS
Taguig, Metro Manila,00
Summary
I have a proven track record of enhancing customer satisfaction and streamlining delivery processes during my tenure at Food Panda / Lalamove. Skilled in GPS navigation and demonstrating exceptional customer service, I effectively reduced delivery times and increased positive feedback. My experience at St. Uriel Academy and Tako-Tako Takoyaki House further honed my time management and multitasking abilities, contributing to my reliability and professionalism.
Overview
3
3
years of professional experience
Work History
Delivery Rider
Food Panda / Lalamove
Taguig, Metro Manila
01.2024 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Intern
St. Uriel Academy Of Taguig City
Taguig, Metro Manila
03.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Store Clerk
Vape Barracks- Calzada Branch
Taguig, Metro Manila
03.2023 - 02.2024
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Cook
Tako- Tako Takoyaki House- Calzada Branch
Taguig, Metro Manila
01.2021 - 02.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Senior High School - Accountancy Business Management Strand
ST. URIEL ACADEMY OF TAGUIG CITY
Taguig, Metro Manila, Philippines06.2024
High School Diploma -
TIPAS NATIONAL HIGH SCHOOL
Taguig, Metro Manila, Philippines07.2022
Skills
- Professionalism and Courtesy
- Traffic Rules Compliance
- Reliability and punctuality
- Safety Awareness Training
- Vehicle maintenance knowledge
- Critical thinking abilities
- Physical Stamina and Endurance
- Basic Mechanical Skills
- Load Securing Techniques
- Efficient Navigation Abilities
- Time Management
- Map reading and navigation skills
- Time management skills
- GPS Navigation
- Positive Attitude
- Customer Service
Timeline
Intern
St. Uriel Academy Of Taguig City
03.2024 - 05.2024
Delivery Rider
Food Panda / Lalamove
01.2024 - Current
Store Clerk
Vape Barracks- Calzada Branch
03.2023 - 02.2024
Cook
Tako- Tako Takoyaki House- Calzada Branch
01.2021 - 02.2022
Senior High School - Accountancy Business Management Strand
ST. URIEL ACADEMY OF TAGUIG CITY
High School Diploma -
TIPAS NATIONAL HIGH SCHOOL