Hi, I’m
Dominic P. Dumaliang
San Miguel,CAV
Summary
Experienced with analyzing client needs and matching them with suitable health insurance plans. Utilizes in-depth knowledge of policy regulations to ensure compliance and client satisfaction. Track record of building lasting client relationships through effective communication and support.
Overview
12
years of professional experience
Work History
MALANA DENTAL CLINIC
PART TIME DENTAL ASSISTANT
01.2016 - Current
Job overview
- PART TIME DENTAL ASSISTANT
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
CONTINUUM GLOBAL SOLUTIONS
CUSTOMER HEALTH REPRESENTATIVE
11.2022 - 01.2023
Job overview
- Company Overview: (BPO Health Care Account)
- CUSTOMER HEALTH REPRESENTATIVE at CONTINUUM GLOBAL SOLUTIONS (BPO Health Care Account)
- (BPO Health Care Account)
- Processed insurance claims efficiently, ensuring timely reimbursement for services rendered by the healthcare facility.
- Participated in regular training sessions offered by the organization which contributed towards personal and professional growth, as well as improved service delivery to patients.
URBAN RESCUE UNIT
AMBULANCE DRIVER
03.2018 - 01.2020
Job overview
- Company Overview: DOH-HEMS basic Life Support Certified
- AMBULANCE DRIVER/ DOH-HEMS basic Life Support Certified
- DOH-HEMS basic Life Support Certified
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
TRANSCOM ASIA PH
CUSTOMER SERVICE REPRESENTATIVE
03.2013 - 01.2016
Job overview
- Company Overview: (BPO Telco Account & Home Security)
- CUSTOMER SERVICE REPRESENTATIVE at TRANSCOM ASIA PH (BPO Telco Account & Home Security)
- (BPO Telco Account & Home Security)
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
Cagayan Colleges Tuguegarao, Tuguegarao City, Cagayan
Bachelor of Science from Nursing
01.2011
University Overview
Undergraduate
Skills
- Basic computer skills
- Data entry proficiency
- Customer service
- Appointment scheduling
- HIPAA regulations
- Microsoft Office
- Playing Lawn Tennis
- Dental impressions
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Emergency response
- Health promotion
Languages
English
Filipino
Personal Information
- Date of Birth: 08/08/90
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
playing lawn tennis
Tennis is not just a hobby for me, it is a way of life. I have been playing tennis for as long as I can remember. From the moment I step onto the court, I feel a rush of excitement and adrenaline that is unmatched by any other activity. It has taught me the importance of hard work, dedication, and perseverance. It has also taught me how to handle wins and losses gracefully, and to never give up, no matter the circumstances. These are lessons that I carry with me off the court and apply to various aspects of my life.
Timeline
CUSTOMER HEALTH REPRESENTATIVE
CONTINUUM GLOBAL SOLUTIONS
11.2022 - 01.2023
AMBULANCE DRIVER
URBAN RESCUE UNIT
03.2018 - 01.2020
PART TIME DENTAL ASSISTANT
MALANA DENTAL CLINIC
01.2016 - Current
CUSTOMER SERVICE REPRESENTATIVE
TRANSCOM ASIA PH
03.2013 - 01.2016
Cagayan Colleges Tuguegarao
Bachelor of Science from Nursing
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