Dominic Panganiban
Software Developer
Caloocan City
Summary
Customer-focused software professional with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer needs and develops highly functional, robust and easy-to-use applications. Excels as hands-on developer and oversees work of software teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Software Developer
Eurolink Network International Corporation
Ortigas Center, Pasig
09.2019 - 10.2022
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Updated old code bases to modern development standards, improving functionality.
- Designed reusable and reliable code for use within distributed cloud environments.
- Developed software for desktop and Web.
- Developed clear specifications for project plans using customer requirements.
- Designed customized solutions for proposals to potential customers.
- Participated in software field testing to verify performance of developed projects.
- Discussed issues with team members to provide resolution and apply best practices.
- Coordinated with project management on database development timelines.
- Designed intuitive graphical user interfaces to improve user experience.
IT Manager
Pacific Global Medical Center
Quezon City
02.2019 - 09.2019
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Customized and repaired technology based on staff requests.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Oversaw daily performance of computer systems and immediately responded to down-time issues to keep network up and running.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Updated customers and senior leaders on progress and roadblocks.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Oversaw IT department operations and training.
IT Specialist
Superserve Corporation
Quezon City
06.2016 - 02.2019
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Monitored systems in operation and quickly troubleshot errors.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Patiently walked individuals through basic troubleshooting tasks.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Performed server backups and changed and replaced backup tapes daily.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Researched product and issue resolution tactics to address customer concerns.
- Configured hardware and granted system permissions to new employees.
- Provided documentation on troubleshooting of technical processes to support desk staff.
- Promoted efficiency among departments with prompt resolution of system issues.
IT Programmer Analyst
CITI Telecommunications International. L.L.C.
Ajman
01.2007 - 10.2012
- Created business intelligence tools to capture client metrics.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Wrote highly maintainable, solid code for software system.
- Integrated data visualization media and tools to illustrate complex analyses.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Developed web applications for deployment on platforms and sites.
- Developed continuous integration tool to streamline deployment.
- Collaborated with team to determine application requirement specifications.
- Designed intuitive graphical user interfaces to improve user experience.
- Reported on updates to project specifications and progress.
- Incorporated database technologies into coding projects.
- Designed custom dashboards and reporting interfaces.
- Suggested new technologies and tools for enhancing product value and increasing productivity.
- Tested server code to validate code changes.
Education
Bachelor of Science - Computer Science
Systems Technology Institute (STI)
Quezon City 06.2001 - 05.2005
Skills
Software Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Software Developer
Eurolink Network International Corporation
09.2019 - 10.2022
IT Manager
Pacific Global Medical Center
02.2019 - 09.2019
IT Specialist
Superserve Corporation
06.2016 - 02.2019
IT Programmer Analyst
CITI Telecommunications International. L.L.C.
01.2007 - 10.2012
Bachelor of Science - Computer Science
Systems Technology Institute (STI)
06.2001 - 05.2005
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