DOLI ANN MARIE DETICIO
ALABANG
Summary
Dynamic Team Manager with a proven track record at Alorica, enhancing team collaboration and fostering employee engagement through effective leadership. Excelled in staff development and performance coaching, leveraging computer skills and adaptability to drive team success. Achieved significant growth in team performance metrics, demonstrating exceptional customer focus and team leadership abilities.
Overview
8
8
years of professional experience
Work History
Team Manager
Alorica
10.2016 - Current
- Led team meetings to align objectives and priorities.
- Fostered a positive work environment with team-building activities.
- Enhanced team collaboration by implementing regular feedback sessions.
- Analyzed team performance metrics to identify areas for growth.
Education
Bachelor of Science - Secondary Education
Cavite State University - Bacoor City Campus
Bacoor, Province Of Cavite, Philippines04-2016
Skills
- Customer focus
- Staff development
- Performance coaching
- Adaptability and flexibility
- Employee engagement
- Team leadership
- Employee coaching and mentoring
- Customer service
- Computer skills
- Time management
- Team collaboration
- Performance appraisal
Timeline
Team Manager
Alorica
10.2016 - Current
Bachelor of Science - Secondary Education
Cavite State University - Bacoor City Campus
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