Meditation, Learning and Yoga
DIVINE GRACE UNGAY
Healthcare Advocate
Panglao
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Healthcare Advocate
IBEX
08.2023 - Current
- Assisted patients in obtaining necessary medications, maximizing adherence to prescribed treatment regimens for improved health outcomes.
- Maintained up-to-date knowledge of healthcare laws, regulations, and policies to provide accurate guidance to patients in need.
- Improved patient satisfaction by actively listening to concerns and addressing their needs promptly.
- Conducted comprehensive assessments of patient needs, preferences, and goals; designed tailored care plans that delivered measurable improvements in health status over time.
- Enhanced healthcare service quality by collaborating with medical professionals and providing accurate patient information.
- Supported patients in navigating the healthcare system effectively, increasing their understanding of available resources and options.
- Streamlined communication between patients and providers, ensuring timely access to essential health services.
Purchaser/Expediter
Sauro Gear Works, Inc.
11.2018 - 06.2023
- Implemented a centralized purchasing system, increasing efficiency and reducing redundancies.
- Improved supplier relationships, resulting in better product quality and delivery times.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated logistics activities related to inbound shipments to minimize delays or disruptions in production schedules.
- Worked closely with Quality Assurance team to address any non-conforming materials provided by suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Researched suppliers based on availability, quality, selection, and price.
Education
Bachelor of Science - Civil Engineering
Holy Name University
Dampas, Tagbilaran City,, Bohol 04.2001 -
Bachelor of Science - Civil Engineering
Cebu Institute of Technology-University
N. Bacalso Avenue,, Cebu City, Philippines 04.2001 -
High School Diploma -
Dauis National High School
Mariveles, Dauis,, Bohol 04.2001 -
Skills
Creativity and Innovation
Policy understanding
Ethics and confidentiality
Healthcare Navigation
Quality Improvement
Communicating to Patients and Families
Building Rapport and Credibility
Resolving Problems
Active Listening
Teamwork and Collaboration
Excellent Communication
Reliability and Dedication
Written Communication
Interests
Timeline
Healthcare Advocate
IBEX
08.2023 - Current
Purchaser/Expediter
Sauro Gear Works, Inc.
11.2018 - 06.2023
Bachelor of Science - Civil Engineering
Holy Name University
04.2001 -
Bachelor of Science - Civil Engineering
Cebu Institute of Technology-University
04.2001 -
High School Diploma -
Dauis National High School
04.2001 -