Dino Blansa
Bachelor of Secondary Education TLE
25J ROTC STREET, ROSARIO, PASIG CITY ,Pasig City
Summary
Dynamic Retail Sales Associate with proven expertise at ResultsCx, excelling in customer service and product knowledge. Adept at resolving conflicts and enhancing customer engagement, I consistently drive sales through effective communication and relationship building. Committed to team collaboration and employee training, I thrive in fast-paced environments while maintaining a flexible schedule.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
ResultsCx
Manila
06.2022 - Current
- Kept informed about new products arriving at the store on a regular basis.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Participated in team meetings and training sessions.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Secondary Education Major in Technology And Livelihood Education - Secondary Education
Quirino State University Maddela Campus
Maddela Quirino07-2020
Skills
- Product knowledge
- Customer service
- Sales techniques
- Cash handling
- Customer engagement
- Time management
- Conflict resolution
- Employee training
- Team collaboration
- Communication skills
- Relationship building
- Loyalty promotion
- FLUENT IN English language
- Store maintenance
- Teamwork
- Friendly and outgoing
- Flexible schedule
- Teamwork and collaboration
- Customer assistance
- Transaction processing
Languages
English
First Language
Korean
Intermediate (B1)
B1
Timeline
Retail Sales Associate
ResultsCx
06.2022 - Current
Bachelor of Secondary Education Major in Technology And Livelihood Education - Secondary Education
Quirino State University Maddela Campus
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