Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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DINAH RODEO RUBA

DINAH RODEO RUBA

Block C Lot25A Sampaguita St. Progressive 3, Bayanan, Bacoor City, Cavite

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Generika Drugstore
Bacoor, cavite
02.2025 - 07.2025
  • Assisted customers in locating over-the-counter medications and pharmacy products.
  • Processed customer prescriptions accurately and efficiently using pharmacy software.
  • Educated customers on proper medication usage and health management tips.
  • Handled cash register transactions and processed payments for purchases smoothly.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Restocked shelves and prepared expired drugs for return.
  • Resolved customer complaints promptly in a professional manner.

Sales Associate

RGMC
Bacoor, cavite
09.2024 - 02.2025
  • Assisted customers in product selection and provided detailed information.
  • Maintained store cleanliness and organized merchandise displays effectively.
  • Stocked shelves and ensured inventory levels met customer demand.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged with customers to build rapport and foster brand loyalty.
  • Greeted customers and provided exceptional customer service.

Branch Manager

RD PAWNSHOP
Las Pinas
02.2022 - 05.2024
  • Managed daily operations of pawnshop to ensure smooth functioning.
  • Monitored financial performance of the branch on a monthly basis.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Developed strategies to increase customer satisfaction and loyalty.

Customer Service Representative

EMILUS MART MOLINO
Bacoor, cavite
09.2019 - 02.2022
  • Assisted customers with inquiries regarding products and services.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Maintained knowledge of current promotions and product offerings for customer assistance.
  • Documented customer interactions in the database for future reference.
  • Monitored inventory levels to ensure product availability for customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved customer complaints promptly and efficiently.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

BACHELOR OF TECHNICAL TEACHER EDUCATION -

ROMBLON STATE UNIVERSITY (SAN FERNANDO CAMPUS)
SAN FERNANDO, ROMBLON
04-2019

High School Diploma -

MAGDIWANG NATIONAL HIGH SCHOOL
MAGDIWANG, ROMBLON
03-2013

EMENTARY GRADUATE -

DULANGAN ELEMENTARY SCHOOL
DULANGAN, MAGDIWANG, ROMBLON
04-2009

Skills

  • Prescription processing
  • Cash handling
  • Inventory management
  • Medication education
  • Customer relationship management
  • Team collaboration
  • Time management
  • Effective communication
  • Labeling and counting
  • POS system operation
  • Resolving customer issues
  • Complaint resolution

Certification

  • RDPI CUSTOMER SERVICE SEMINAR
  • PHARMACY ASSISTANT SEMINAR AND TRAINING
  • CUSTOMER SERVICE ASSISTANT TRAINING

References

References available upon request.

Timeline

Pharmacy Assistant

Generika Drugstore
02.2025 - 07.2025

Sales Associate

RGMC
09.2024 - 02.2025

Branch Manager

RD PAWNSHOP
02.2022 - 05.2024

Customer Service Representative

EMILUS MART MOLINO
09.2019 - 02.2022

BACHELOR OF TECHNICAL TEACHER EDUCATION -

ROMBLON STATE UNIVERSITY (SAN FERNANDO CAMPUS)

High School Diploma -

MAGDIWANG NATIONAL HIGH SCHOOL

EMENTARY GRADUATE -

DULANGAN ELEMENTARY SCHOOL

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DINAH RODEO RUBA