Summary
Overview
Work History
Education
Skills
Timeline
Generic

DINABEL SERRANO

Batangas

Summary

Accomplished Liaison Officer with a proven track record at W.CONSTRUCTION AND EQUIPMENT RENTALS, excelling in team collaboration and performance reporting. Expert in fostering strong partnerships and delivering solutions that enhance project success. Known for exceptional problem-solving abilities and attention to detail, significantly improving project outcomes and stakeholder satisfaction.

Overview

12
12
years of professional experience

Work History

Liaison Officer

W.CONSTRUCTION AND EQUIPMENT RENTALS
07.2018 - 10.2024
  • Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
  • Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
  • Provided guidance to new employees during onboarding process, expediting their integration into the organization.
  • Established effective communication channels by collaborating with various departments and stakeholders.
  • Coordinated efforts between teams to achieve project objectives within tight deadlines.
  • Served as a key point of contact for cross-functional teams during complex projects or initiatives.
  • Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .
  • Facilitated negotiations between internal departments and external partners to reach mutually beneficial agreements.

Director's Secretary

Asian Institute of Maritime Studies
05.2014 - 04.2017
  • Handled confidential information in professional manner.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Took notes and dictation at meetings.

Dean's Secretary

Arellano University
06.2012 - 04.2014
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Bachelor Of Science - Computer Science

Arellano University Jas Campus
Taft Ave. Pasay City
04.2012

Skills

  • Performance reporting
  • Team collaboration
  • Project planning
  • Solutions development
  • Reporting
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Liaison Officer

W.CONSTRUCTION AND EQUIPMENT RENTALS
07.2018 - 10.2024

Director's Secretary

Asian Institute of Maritime Studies
05.2014 - 04.2017

Dean's Secretary

Arellano University
06.2012 - 04.2014

Bachelor Of Science - Computer Science

Arellano University Jas Campus

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DINABEL SERRANO