Ma Dina Grace Nono
Credit Officer
Dasmarinas, Province Of Cavite,CAV
Summary
Credit Officer with 7 years of expertise in end-to-end credit control, currently working with an Australian company to achieve financial and quality targets. Skilled in resolving disputes, negotiating timely payments, reconciliations, payment allocations and managing overdue accounts through to legal proceedings when necessary. Adept at liaising with internal teams to address billing issues, performing account reconciliations, and preparing timely financial reports. Highly analytical with a strong focus on risk assessment, reporting, and supporting finance teams in achieving business objectives.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Accounts Controller III
Ingrammicro Philippines
11.2021 - Current
- Consistently resolved and reconciled over 60-365days claims and overdue disputes for Australian clients resulting to aging of accounts reduction since 2021 up to present.
- Achieved 100% collection goals monthly, ranking 1st on monthly collections performance review for Au-retail finance department.
- Headed monthly collection and dispute status meetings with Australia Credit Managers to give an update regarding the overall status of client accounts.
- Provides account status to customer, account manager and sales team on demand.
- Partnered and streamlined High Radius Collection Portal which automated collections email sending, statement of account updates to customer and ensured collection calls are applied on a timely basis.
- Mentored newly hired team members and facilitated cross-function trainings in order to maintain shared responsibility within the team.
- Escalated any account issues to the management to make sure timely resolutions were achieved.
- Facilitated orders status report share drive for all Au Accounts with Logistics Team which resulted to more efficient order status checking.
- In-charge of screening order releasing for eligible accounts on a timely basis.
- Compiled corroborating communications on overdue accounts for the purpose of legal proceedings.
- In charge of Daily Cash Collection Report Banking Update, making sure the team is on-top of forecasted collections.
- Sent invoices with proper attachments to customers.
- Performed timely account reconciliations and payment allocations.
- Sent reminders regarding past due and unpaid bills to clients via telephone calls, e-mail and teams meeting.
- Coordinated with Banking Department regarding collections and deficits to create and ensure monthly budget forecast are met.
- Proficient in Microsoft Excel, High Radius, Taulia Portal, and Xvantage
- Prepared Financial Reports such as; Monthly Ledger Review, Monthly Ageing Provision Report, Monthly AR Dashboard Report, Monthly Collections Forecast, Weekly Accounts Receivable Update, Weekly Collection Deficit Report, Daily Cash Report
Associate Accounts Receivable Analyst
Hocheng Philippines Corporation
01.2018 - 01.2021
- Resolved and reconciled over 5-year Public-Private Partnership overdue which resulted to aging of accounts reduction for the year 2020
- Achieved an average of 80% collection goals monthly, consistently ranking among top 5 performers within the Finance Department
- Updated Status of Past Due Account Report for 20 active customers every week
- Applied monthly cash receipt to open invoices for over 20 industry customers from NCR and Visayas
- Performed online, telephone and on-site reconciliation of accounts receivable for NCR and Visayas clients
- Administered tax withholding process and obtained relevant certification from customer
- Headed month-end billing of customer accounts to make sure customer billings will be delivered for countering before cutoff
- Prepared client billings by processing Delivery Receipts into Sales Invoices
- Updated Unreturned Delivery Receipts Report to monitor billing process
- Sent invoices with proper attachments to customers
- Sent reminders regarding past due and unpaid bills to clients via telephone calls, e-mail and store visitation
- Coordinated with Accounts Payable Department regarding collections and deficits to create and ensure fulfillment of monthly budget
- Analyzed and updated customers' credit limit to ensure proper holding and release of deliveries
- Coordinated with Logistics and Sales Department to provide solutions to customer queries such as lacking/damaged items, backload and price discrepancies
- Prepares billings and monthly Statement of Accounts to ensure on-time collections and accurate book entries
- Collected and analyzed relevant financial data to update monthly Accounts Receivable Summary Report
- Prepared Credit Memo and Debit Memo recommendations
- Collaborated with team members, Sales Department, and Logistics Department to solve collection target discrepancy and to achieve company monthly AR goals
- Proficient in Microsoft Excel, Seamless, and SAP Add-on, and urbanest
- Prepared Financial Reports such as Monthly Accounts Receivable Analysis, Weekly Accounts Receivable Update, Accounts Receivable Summary, Daily Collection Report, Monthly Deposit from Customer Report, Weekly Collection Deficit Report
Accounting Intern
Department of Finance
03.2016
Education
Bachelor of Science - Accountancy
Lyceum of The Philippines University
General Trias, Calabarzon03-2017
Skills
- Fast Learner
- Team Player
- Self Starter
- Independent
- Problem Solver
- Efficient
- Reliable
- Critical Thinker
- Versatile
- Flexible
Timeline
Accounts Controller III
Ingrammicro Philippines
11.2021 - Current
Associate Accounts Receivable Analyst
Hocheng Philippines Corporation
01.2018 - 01.2021
Accounting Intern
Department of Finance
03.2016
Bachelor of Science - Accountancy
Lyceum of The Philippines University
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