Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dina Competente

Dina Competente

Customer Service Representative, Back Office
San Jose

Summary

Dedicated Sales Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Back Office Associate

Sutherland Global
08.2023 - 01.2024
  • Interacted with employees by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Costumer Representative

Sutherland Global
05.2023 - 01.2024
  • Resolved concerns with products or services to help with retention and drive sales.
  • Offered free products or services to pacify irate or unsatisfied customers.
  • Assigned and designated job territories to customer care staff according to performance and history.
  • Collected customer information and analyzed customer needs to recommend potential products or services.

Education

Master of Education -

Partido State University
Publasion Goa Camarines Sur
05.2001 -

High School Diploma -

Lagro High School
Greater Lagro Quezon City
05.2001 -

Skills

    Meeting Scheduling

undefined

Timeline

Back Office Associate

Sutherland Global
08.2023 - 01.2024

Costumer Representative

Sutherland Global
05.2023 - 01.2024

Master of Education -

Partido State University
05.2001 -

High School Diploma -

Lagro High School
05.2001 -
Dina CompetenteCustomer Service Representative, Back Office