Diannelane Dulay
San Gabriel, Province of La Union
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Odani Logistic Corporation
02.2021 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Contributed to policy updates, researching regulations to ensure company compliance.
Education
Bachelor of Arts - Secondary Education
Don Mariano Marcos Memorial State University
Bacnotan, Province Of La Union, Philippines06-2018
High School Diploma -
San Gabriel Academy
San Gabriel, Province Of La Union, Philippines05-2012
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Professional communication
- Excel spreadsheets
Timeline
Administrative Assistant
Odani Logistic Corporation
02.2021 - 02.2025
Bachelor of Arts - Secondary Education
Don Mariano Marcos Memorial State University
High School Diploma -
San Gabriel Academy
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