Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Teacher

Dianne Chelsie Ramos

San Antonio

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Teacher

Gaudete Study Center Inc.
Tiaong, Quezon, Philippines
06.2024 - 12.2025
  • Developed engaging lesson plans for diverse learning styles.
  • Facilitated classroom discussions to encourage student participation.
  • Implemented behavior management strategies to maintain a positive environment.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Led students through safety procedures for active shooter and fire drills.
  • Participated in workshops, trainings and conferences to improve educational skills.

Call Center Representative

TTEC
Batangas City , Philippines
10.2023 - 04.2024
  • Collaborated with team members to enhance service quality and efficiency.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.

Education

Bachelor of Arts - Education

Asian Institute of Technology And Education
Tiaong Quezon
07-2023

Skills

  • Lesson planning
  • Classroom management
  • Behavior intervention
  • Curriculum development
  • Educational technology
  • Customer engagement
  • Team collaboration
  • Learning assessments

Languages

English
Proficient (C2)
C2

Certification

PRC License for Professional Teachers

Accomplishments

Best in Research
Work Immersion Awardee
NSTP Awardee

Timeline

Teacher

Gaudete Study Center Inc.
06.2024 - 12.2025

Call Center Representative

TTEC
10.2023 - 04.2024

Bachelor of Arts - Education

Asian Institute of Technology And Education
Dianne Chelsie Ramos