Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Software
Timeline
Generic

DIANNE GUEVARA

Makati City, Metro Manila,Philippines

Summary

Adept at document handling and enhancing team efficiency, my tenure at Accenture showcased my ability to streamline operations and foster a collaborative environment. With expertise in travel administration and meeting planning, I significantly contributed to optimizing executive schedules at Mathnasium Learning Center, demonstrating a blend of organizational prowess and interpersonal skills.

Dedicated 5 years with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Assistant

Mathnasium Learning Center (Magic Inc.)
06.2021 - 12.2024
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Took notes and dictation at meetings.
  • Filed paperwork and organized computer-based information.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Executive Assistant

Athena
03.2019 - 04.2021
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Handled confidential and sensitive information with discretion and tact.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Used advanced software to prepare documents, reports, and presentations.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Facilitated training and onboarding for incoming office staff.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Human Resources Specialist

Accenture
01.2018 - 01.2019
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Advocated for staff members, helping to identify and resolve conflicts.

Education

BBA - Bachelor in Business Admin And Management

University Of Makati
Makati City, Metro Manila, Philippines
01-2022

Skills

  • Document handling
  • Travel administration
  • Meeting planning
  • Scheduling

Certification

  • CAP - Certified Administrative Professional

Languages

English
Intermediate (B1)

Software

Gsuites

Basic Microsoft / Excel

Asana

Trello

Hubspot

Calender/Outlook

Slack/Skype/Teams

Timeline

Executive Assistant

Mathnasium Learning Center (Magic Inc.)
06.2021 - 12.2024

Executive Assistant

Athena
03.2019 - 04.2021

Human Resources Specialist

Accenture
01.2018 - 01.2019
  • CAP - Certified Administrative Professional

BBA - Bachelor in Business Admin And Management

University Of Makati
DIANNE GUEVARA